Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Peristiwa platform disediakan oleh integrasi
platform.
Fungsi ini dipanggil saat peristiwa khusus platform terjadi.
Lihat dokumentasi untuk platform integrasi Anda
untuk mengetahui detail tentang peristiwa khusus platform.
Peristiwa sambutan
Peristiwa sambutan dipanggil saat percakapan dimulai.
Ada dua jenis peristiwa sambutan:
Peristiwa sambutan umum:
Intent sambutan default
dibuat secara otomatis saat Anda membuat agen.
Intent ini telah dikonfigurasi sebelumnya untuk menangani peristiwa sambutan umum:
WELCOME.
Peristiwa selamat datang khusus platform:
Setiap platform memanggil peristiwa selamat datang khusus platform
saat percakapan dimulai.
Misalnya, jika pengguna akhir mengklik tombol Mulai
untuk memulai chat dengan bot Facebook Messenger Anda, peristiwa FACEBOOK_WELCOME
akan dipanggil.
Saat peristiwa sambutan khusus platform dipanggil, Dialogflow akan memicu intent apa pun yang dikonfigurasi untuk peristiwa tersebut.
Jika tidak ada intent yang dikonfigurasi untuk peristiwa sambutan khusus platform, Dialogflow akan memanggil peristiwa sambutan umum, yang memicu intent sambutan default.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-03 UTC."],[[["\u003cp\u003ePlatform events are triggered by platform-specific occurrences within integrated platforms.\u003c/p\u003e\n"],["\u003cp\u003eWelcome events initiate when a conversation begins, with two types available: generic and platform-specific.\u003c/p\u003e\n"],["\u003cp\u003eThe default welcome intent handles generic welcome events, while platform-specific welcome events trigger corresponding intents.\u003c/p\u003e\n"],["\u003cp\u003eIf no intent is set for a specific welcome event, the generic welcome event is activated by Dialogflow instead.\u003c/p\u003e\n"],["\u003cp\u003eGoogle Assistant refers to Dialogflow events as "intents", detailed in their documentation.\u003c/p\u003e\n"]]],[],null,["# Platform events are provided by platform\n[integrations](/dialogflow/docs/integrations).\nThey are invoked when platform-specific events occur.\nSee the documentation for your integration platform\nfor details on platform-specific events.\n\nWelcome events\n--------------\n\nWelcome events are invoked when a conversation is started.\nThere are two types of welcome events:\n\n- **Generic welcome event** : The [default welcome intent](/dialogflow/docs/intents-default#welcome) is automatically created when you create an agent. This intent is preconfigured to handle the generic welcome event: `WELCOME`.\n- **Platform-specific welcome events** : Each platform invokes a platform-specific welcome event when a conversation starts. For example, if an end-user clicks the **Get started** button to start a chat with your Facebook Messenger bot, the [`FACEBOOK_WELCOME` event](/dialogflow/docs/integrations/facebook#events) is invoked.\n\nWhen a platform-specific welcome event is invoked,\nDialogflow triggers any intent that is configured for the event.\nIf no intent is configured for the platform-specific welcome event,\nDialogflow invokes the generic welcome event,\nwhich triggers the default welcome intent.\n\nGoogle Assistant events\n-----------------------\n\nDialogflow events are referred to as \"intents\" in Google Assistant documentation.\nFor more information and a list of events, see the\n[reference documentation for Google Assistant intents](https://developers.google.com/assistant/conversational/reference/rest/intents)."]]
