[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-06-16 (世界標準時間)。"],[[["Agent Assist facilitates real-time suggestions for human agents during conversations, utilizing resources like Conversations, Conversation Profiles, and Participants."],["A Conversation represents an exchange between participants, with each participant's utterance creating a stored message, and each conversation is configured using a Conversation Profile, which defines suggestion parameters."],["Conversations involve participants like `END_USER`, `AUTOMATED_AGENT`, and `HUMAN_AGENT`, and can involve Dialogflow virtual agents."],["A typical conversation progresses through stages, including connection, virtual agent interaction, potential handoff to a human, Agent Assist support, and finally, termination."],["Implementing Agent Assist for text-based interactions requires integration of the Agent Assist API into the agent's desktop."]]],[]]