Google Cloud Contact Center Insights V1 Client - Class SmartComposeSuggestionData (2.0.1)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class SmartComposeSuggestionData.

Agent Assist Smart Compose suggestion data.

Generated from protobuf message google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData

Namespace

Google \ Cloud \ ContactCenterInsights \ V1

Methods

__construct

Constructor.

Parameters
Name Description
data array

Optional. Data for populating the Message object.

↳ suggestion string

The content of the suggestion.

↳ confidence_score float

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

↳ metadata array|Google\Protobuf\Internal\MapField

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

↳ query_record string

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

getSuggestion

The content of the suggestion.

Returns
Type Description
string

setSuggestion

The content of the suggestion.

Parameter
Name Description
var string
Returns
Type Description
$this

getConfidenceScore

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Returns
Type Description
float

setConfidenceScore

The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Parameter
Name Description
var float
Returns
Type Description
$this

getMetadata

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

Returns
Type Description
Google\Protobuf\Internal\MapField

setMetadata

Map that contains metadata about the Smart Compose suggestion and the document from which it originates.

Parameter
Name Description
var array|Google\Protobuf\Internal\MapField
Returns
Type Description
$this

getQueryRecord

The name of the answer record.

Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Returns
Type Description
string

setQueryRecord

The name of the answer record.

Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Parameter
Name Description
var string
Returns
Type Description
$this