Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ConversationConfig.
Configuration that applies to all conversations.
Generated from protobuf message google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig
Namespace
Google \ Cloud \ ContactCenterInsights \ V1 \ IngestConversationsRequest
Methods
__construct
Constructor.
Parameters
Name
Description
data
array
Optional. Data for populating the Message object.
↳ agent_id
string
Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the metadata_bucket_uri.
↳ agent_channel
int
Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.
↳ customer_channel
int
Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.
getAgentId
Optional. An opaque, user-specified string representing a human agent who
handled all conversations in the import. Note that this will be
overridden if per-conversation metadata is provided through the
metadata_bucket_uri.
Returns
Type
Description
string
setAgentId
Optional. An opaque, user-specified string representing a human agent who
handled all conversations in the import. Note that this will be
overridden if per-conversation metadata is provided through the
metadata_bucket_uri.
Parameter
Name
Description
var
string
Returns
Type
Description
$this
getAgentChannel
Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
Returns
Type
Description
int
setAgentChannel
Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
Parameter
Name
Description
var
int
Returns
Type
Description
$this
getCustomerChannel
Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
Returns
Type
Description
int
setCustomerChannel
Optional. Indicates which of the channels, 1 or 2, contains the agent.
Note that this must be set for conversations to be properly displayed and
analyzed.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-09 UTC."],[],[],null,["# Google Cloud Contact Center Insights V1 Client - Class ConversationConfig (2.3.3)\n\nVersion latestkeyboard_arrow_down\n\n- [2.3.3 (latest)](/php/docs/reference/cloud-contact-center-insights/latest/V1.IngestConversationsRequest.ConversationConfig)\n- [2.3.2](/php/docs/reference/cloud-contact-center-insights/2.3.2/V1.IngestConversationsRequest.ConversationConfig)\n- [2.2.1](/php/docs/reference/cloud-contact-center-insights/2.2.1/V1.IngestConversationsRequest.ConversationConfig)\n- [2.1.1](/php/docs/reference/cloud-contact-center-insights/2.1.1/V1.IngestConversationsRequest.ConversationConfig)\n- [2.0.1](/php/docs/reference/cloud-contact-center-insights/2.0.1/V1.IngestConversationsRequest.ConversationConfig)\n- [1.9.5](/php/docs/reference/cloud-contact-center-insights/1.9.5/V1.IngestConversationsRequest.ConversationConfig)\n- [1.8.0](/php/docs/reference/cloud-contact-center-insights/1.8.0/V1.IngestConversationsRequest.ConversationConfig)\n- [1.7.1](/php/docs/reference/cloud-contact-center-insights/1.7.1/V1.IngestConversationsRequest.ConversationConfig)\n- [1.6.2](/php/docs/reference/cloud-contact-center-insights/1.6.2/V1.IngestConversationsRequest.ConversationConfig)\n- [1.5.0](/php/docs/reference/cloud-contact-center-insights/1.5.0/V1.IngestConversationsRequest.ConversationConfig)\n- [1.4.1](/php/docs/reference/cloud-contact-center-insights/1.4.1/V1.IngestConversationsRequest.ConversationConfig)\n- [1.3.0](/php/docs/reference/cloud-contact-center-insights/1.3.0/V1.IngestConversationsRequest.ConversationConfig)\n- [1.2.1](/php/docs/reference/cloud-contact-center-insights/1.2.1/V1.IngestConversationsRequest.ConversationConfig)\n- [1.1.0](/php/docs/reference/cloud-contact-center-insights/1.1.0/V1.IngestConversationsRequest.ConversationConfig)\n- [1.0.3](/php/docs/reference/cloud-contact-center-insights/1.0.3/V1.IngestConversationsRequest.ConversationConfig) \nReference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ConversationConfig.\n\nConfiguration that applies to all conversations.\n\nGenerated from protobuf message `google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig`\n\nNamespace\n---------\n\nGoogle \\\\ Cloud \\\\ ContactCenterInsights \\\\ V1 \\\\ IngestConversationsRequest\n\nMethods\n-------\n\n### __construct\n\nConstructor.\n\n### getAgentId\n\nOptional. An opaque, user-specified string representing a human agent who\nhandled all conversations in the import. Note that this will be\noverridden if per-conversation metadata is provided through the\n`metadata_bucket_uri`.\n\n### setAgentId\n\nOptional. An opaque, user-specified string representing a human agent who\nhandled all conversations in the import. Note that this will be\noverridden if per-conversation metadata is provided through the\n`metadata_bucket_uri`.\n\n### getAgentChannel\n\nOptional. Indicates which of the channels, 1 or 2, contains the agent.\n\nNote that this must be set for conversations to be properly displayed and\nanalyzed.\n\n### setAgentChannel\n\nOptional. Indicates which of the channels, 1 or 2, contains the agent.\n\nNote that this must be set for conversations to be properly displayed and\nanalyzed.\n\n### getCustomerChannel\n\nOptional. Indicates which of the channels, 1 or 2, contains the agent.\n\nNote that this must be set for conversations to be properly displayed and\nanalyzed.\n\n### setCustomerChannel\n\nOptional. Indicates which of the channels, 1 or 2, contains the agent.\n\nNote that this must be set for conversations to be properly displayed and\nanalyzed."]]
