Google Cloud Contact Center Insights V1 Client - Class ConversationConfig (1.9.5)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ConversationConfig.

Configuration that applies to all conversations.

Generated from protobuf message google.cloud.contactcenterinsights.v1.IngestConversationsRequest.ConversationConfig

Namespace

Google \ Cloud \ ContactCenterInsights \ V1 \ IngestConversationsRequest

Methods

__construct

Constructor.

Parameters
Name Description
data array

Optional. Data for populating the Message object.

↳ agent_id string

An opaque, user-specified string representing the human agent who handled the conversations.

↳ agent_channel int

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

↳ customer_channel int

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

getAgentId

An opaque, user-specified string representing the human agent who handled the conversations.

Returns
Type Description
string

setAgentId

An opaque, user-specified string representing the human agent who handled the conversations.

Parameter
Name Description
var string
Returns
Type Description
$this

getAgentChannel

Optional. Indicates which of the channels, 1 or 2, contains the agent.

Note that this must be set for conversations to be properly displayed and analyzed.

Returns
Type Description
int

setAgentChannel

Optional. Indicates which of the channels, 1 or 2, contains the agent.

Note that this must be set for conversations to be properly displayed and analyzed.

Parameter
Name Description
var int
Returns
Type Description
$this

getCustomerChannel

Optional. Indicates which of the channels, 1 or 2, contains the agent.

Note that this must be set for conversations to be properly displayed and analyzed.

Returns
Type Description
int

setCustomerChannel

Optional. Indicates which of the channels, 1 or 2, contains the agent.

Note that this must be set for conversations to be properly displayed and analyzed.

Parameter
Name Description
var int
Returns
Type Description
$this