Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ConversationLevelSilence.
Conversation-level silence data.
Generated from protobuf message google.cloud.contactcenterinsights.v1.ConversationLevelSilence
Namespace
Google \ Cloud \ ContactCenterInsights \ V1Methods
__construct
Constructor.
| Parameters | |
|---|---|
| Name | Description |
data |
array
Optional. Data for populating the Message object. |
↳ silence_duration |
Google\Protobuf\Duration
Amount of time calculated to be in silence. |
↳ silence_percentage |
float
Percentage of the total conversation spent in silence. |
getSilenceDuration
Amount of time calculated to be in silence.
| Returns | |
|---|---|
| Type | Description |
Google\Protobuf\Duration|null |
|
hasSilenceDuration
clearSilenceDuration
setSilenceDuration
Amount of time calculated to be in silence.
| Parameter | |
|---|---|
| Name | Description |
var |
Google\Protobuf\Duration
|
| Returns | |
|---|---|
| Type | Description |
$this |
|
getSilencePercentage
Percentage of the total conversation spent in silence.
| Returns | |
|---|---|
| Type | Description |
float |
|
setSilencePercentage
Percentage of the total conversation spent in silence.
| Parameter | |
|---|---|
| Name | Description |
var |
float
|
| Returns | |
|---|---|
| Type | Description |
$this |
|