Google Cloud Contact Center Insights V1 Client - Class ContactCenterInsightsClient (1.9.5)

Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ContactCenterInsightsClient.

Service Description: An API that lets users analyze and explore their business conversation data.

This class provides the ability to make remote calls to the backing service through method calls that map to API methods.

Many parameters require resource names to be formatted in a particular way. To assist with these names, this class includes a format method for each type of name, and additionally a parseName method to extract the individual identifiers contained within formatted names that are returned by the API.

Namespace

Google \ Cloud \ ContactCenterInsights \ V1 \ Client

Methods

__construct

Constructor.

Parameters
Name Description
options array

Optional. Options for configuring the service API wrapper.

↳ apiEndpoint string

The address of the API remote host. May optionally include the port, formatted as "

↳ credentials string|array|FetchAuthTokenInterface|CredentialsWrapper

The credentials to be used by the client to authorize API calls. This option accepts either a path to a credentials file, or a decoded credentials file as a PHP array. Advanced usage: In addition, this option can also accept a pre-constructed Google\Auth\FetchAuthTokenInterface object or Google\ApiCore\CredentialsWrapper object. Note that when one of these objects are provided, any settings in $credentialsConfig will be ignored.

↳ credentialsConfig array

Options used to configure credentials, including auth token caching, for the client. For a full list of supporting configuration options, see Google\ApiCore\CredentialsWrapper::build() .

↳ disableRetries bool

Determines whether or not retries defined by the client configuration should be disabled. Defaults to false.

↳ clientConfig string|array

Client method configuration, including retry settings. This option can be either a path to a JSON file, or a PHP array containing the decoded JSON data. By default this settings points to the default client config file, which is provided in the resources folder.

↳ transport string|TransportInterface

The transport used for executing network requests. May be either the string rest or grpc. Defaults to grpc if gRPC support is detected on the system. Advanced usage: Additionally, it is possible to pass in an already instantiated Google\ApiCore\Transport\TransportInterface object. Note that when this object is provided, any settings in $transportConfig, and any $apiEndpoint setting, will be ignored.

↳ transportConfig array

Configuration options that will be used to construct the transport. Options for each supported transport type should be passed in a key for that transport. For example: $transportConfig = [ 'grpc' => [...], 'rest' => [...], ]; See the Google\ApiCore\Transport\GrpcTransport::build() and Google\ApiCore\Transport\RestTransport::build() methods for the supported options.

↳ clientCertSource callable

A callable which returns the client cert as a string. This can be used to provide a certificate and private key to the transport layer for mTLS.

bulkAnalyzeConversations

Analyzes multiple conversations in a single request.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::bulkAnalyzeConversationsAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\BulkAnalyzeConversationsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\BulkAnalyzeConversationsRequest;
use Google\Cloud\ContactCenterInsights\V1\BulkAnalyzeConversationsResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Rpc\Status;

/**
 * @param string $formattedParent    The parent resource to create analyses in. Please see
 *                                   {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 * @param string $filter             Filter used to select the subset of conversations to analyze.
 * @param float  $analysisPercentage Percentage of selected conversation to analyze, between
 *                                   [0, 100].
 */
function bulk_analyze_conversations_sample(
    string $formattedParent,
    string $filter,
    float $analysisPercentage
): void {
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new BulkAnalyzeConversationsRequest())
        ->setParent($formattedParent)
        ->setFilter($filter)
        ->setAnalysisPercentage($analysisPercentage);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->bulkAnalyzeConversations($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var BulkAnalyzeConversationsResponse $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
    $filter = '[FILTER]';
    $analysisPercentage = 0.0;

    bulk_analyze_conversations_sample($formattedParent, $filter, $analysisPercentage);
}

bulkDeleteConversations

Deletes multiple conversations in a single request.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::bulkDeleteConversationsAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\BulkDeleteConversationsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\BulkDeleteConversationsRequest;
use Google\Cloud\ContactCenterInsights\V1\BulkDeleteConversationsResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Rpc\Status;

/**
 * @param string $formattedParent The parent resource to delete conversations from.
 *                                Format:
 *                                projects/{project}/locations/{location}
 *                                Please see {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function bulk_delete_conversations_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new BulkDeleteConversationsRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->bulkDeleteConversations($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var BulkDeleteConversationsResponse $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    bulk_delete_conversations_sample($formattedParent);
}

calculateIssueModelStats

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsResponse
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsRequest;
use Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;

/**
 * @param string $formattedIssueModel The resource name of the issue model to query against. Please see
 *                                    {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
 */
function calculate_issue_model_stats_sample(string $formattedIssueModel): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new CalculateIssueModelStatsRequest())
        ->setIssueModel($formattedIssueModel);

    // Call the API and handle any network failures.
    try {
        /** @var CalculateIssueModelStatsResponse $response */
        $response = $contactCenterInsightsClient->calculateIssueModelStats($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedIssueModel = ContactCenterInsightsClient::issueModelName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]'
    );

    calculate_issue_model_stats_sample($formattedIssueModel);
}

calculateStats

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CalculateStatsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\CalculateStatsResponse
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\CalculateStatsRequest;
use Google\Cloud\ContactCenterInsights\V1\CalculateStatsResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;

/**
 * @param string $formattedLocation The location of the conversations. Please see
 *                                  {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function calculate_stats_sample(string $formattedLocation): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new CalculateStatsRequest())
        ->setLocation($formattedLocation);

    // Call the API and handle any network failures.
    try {
        /** @var CalculateStatsResponse $response */
        $response = $contactCenterInsightsClient->calculateStats($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedLocation = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    calculate_stats_sample($formattedLocation);
}

createAnalysis

Creates an analysis. The long running operation is done when the analysis has completed.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::createAnalysisAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateAnalysisRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Analysis;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\CreateAnalysisRequest;
use Google\Rpc\Status;

/**
 * @param string $formattedParent The parent resource of the analysis. Please see
 *                                {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
 */
function create_analysis_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $analysis = new Analysis();
    $request = (new CreateAnalysisRequest())
        ->setParent($formattedParent)
        ->setAnalysis($analysis);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->createAnalysis($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var Analysis $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::conversationName(
        '[PROJECT]',
        '[LOCATION]',
        '[CONVERSATION]'
    );

    create_analysis_sample($formattedParent);
}

createConversation

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateConversationRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Conversation
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
use Google\Cloud\ContactCenterInsights\V1\CreateConversationRequest;

/**
 * @param string $formattedParent The parent resource of the conversation. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function create_conversation_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $conversation = new Conversation();
    $request = (new CreateConversationRequest())
        ->setParent($formattedParent)
        ->setConversation($conversation);

    // Call the API and handle any network failures.
    try {
        /** @var Conversation $response */
        $response = $contactCenterInsightsClient->createConversation($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    create_conversation_sample($formattedParent);
}

createIssueModel

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateIssueModelRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\CreateIssueModelRequest;
use Google\Cloud\ContactCenterInsights\V1\IssueModel;
use Google\Rpc\Status;

/**
 * @param string $formattedParent The parent resource of the issue model. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function create_issue_model_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $issueModel = new IssueModel();
    $request = (new CreateIssueModelRequest())
        ->setParent($formattedParent)
        ->setIssueModel($issueModel);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->createIssueModel($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var IssueModel $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    create_issue_model_sample($formattedParent);
}

createPhraseMatcher

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreatePhraseMatcherRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\CreatePhraseMatcherRequest;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher\PhraseMatcherType;

/**
 * @param string $formattedParent   The parent resource of the phrase matcher. Required. The location
 *                                  to create a phrase matcher for. Format: `projects/<Project
 *                                  ID>/locations/<Location ID>` or `projects/<Project
 *                                  Number>/locations/<Location ID>`
 *                                  Please see {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 * @param int    $phraseMatcherType The type of this phrase matcher.
 */
function create_phrase_matcher_sample(string $formattedParent, int $phraseMatcherType): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $phraseMatcher = (new PhraseMatcher())
        ->setType($phraseMatcherType);
    $request = (new CreatePhraseMatcherRequest())
        ->setParent($formattedParent)
        ->setPhraseMatcher($phraseMatcher);

    // Call the API and handle any network failures.
    try {
        /** @var PhraseMatcher $response */
        $response = $contactCenterInsightsClient->createPhraseMatcher($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
    $phraseMatcherType = PhraseMatcherType::PHRASE_MATCHER_TYPE_UNSPECIFIED;

    create_phrase_matcher_sample($formattedParent, $phraseMatcherType);
}

createView

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateViewRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\View
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\CreateViewRequest;
use Google\Cloud\ContactCenterInsights\V1\View;

/**
 * @param string $formattedParent The parent resource of the view. Required. The location to create
 *                                a view for.
 *                                Format: `projects/<Project ID>/locations/<Location ID>` or
 *                                `projects/<Project Number>/locations/<Location ID>`
 *                                Please see {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function create_view_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $view = new View();
    $request = (new CreateViewRequest())
        ->setParent($formattedParent)
        ->setView($view);

    // Call the API and handle any network failures.
    try {
        /** @var View $response */
        $response = $contactCenterInsightsClient->createView($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    create_view_sample($formattedParent);
}

deleteAnalysis

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteAnalysisRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeleteAnalysisRequest;

/**
 * @param string $formattedName The name of the analysis to delete. Please see
 *                              {@see ContactCenterInsightsClient::analysisName()} for help formatting this field.
 */
function delete_analysis_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeleteAnalysisRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        $contactCenterInsightsClient->deleteAnalysis($request);
        printf('Call completed successfully.' . PHP_EOL);
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::analysisName(
        '[PROJECT]',
        '[LOCATION]',
        '[CONVERSATION]',
        '[ANALYSIS]'
    );

    delete_analysis_sample($formattedName);
}

deleteConversation

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteConversationRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeleteConversationRequest;

/**
 * @param string $formattedName The name of the conversation to delete. Please see
 *                              {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
 */
function delete_conversation_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeleteConversationRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        $contactCenterInsightsClient->deleteConversation($request);
        printf('Call completed successfully.' . PHP_EOL);
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::conversationName(
        '[PROJECT]',
        '[LOCATION]',
        '[CONVERSATION]'
    );

    delete_conversation_sample($formattedName);
}

deleteIssue

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteIssueRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeleteIssueRequest;

/**
 * @param string $formattedName The name of the issue to delete. Please see
 *                              {@see ContactCenterInsightsClient::issueName()} for help formatting this field.
 */
function delete_issue_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeleteIssueRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        $contactCenterInsightsClient->deleteIssue($request);
        printf('Call completed successfully.' . PHP_EOL);
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::issueName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]',
        '[ISSUE]'
    );

    delete_issue_sample($formattedName);
}

deleteIssueModel

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteIssueModelRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeleteIssueModelRequest;
use Google\Rpc\Status;

/**
 * @param string $formattedName The name of the issue model to delete. Please see
 *                              {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
 */
function delete_issue_model_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeleteIssueModelRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->deleteIssueModel($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            printf('Operation completed successfully.' . PHP_EOL);
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::issueModelName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]'
    );

    delete_issue_model_sample($formattedName);
}

deletePhraseMatcher

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeletePhraseMatcherRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeletePhraseMatcherRequest;

/**
 * @param string $formattedName The name of the phrase matcher to delete. Please see
 *                              {@see ContactCenterInsightsClient::phraseMatcherName()} for help formatting this field.
 */
function delete_phrase_matcher_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeletePhraseMatcherRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        $contactCenterInsightsClient->deletePhraseMatcher($request);
        printf('Call completed successfully.' . PHP_EOL);
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::phraseMatcherName(
        '[PROJECT]',
        '[LOCATION]',
        '[PHRASE_MATCHER]'
    );

    delete_phrase_matcher_sample($formattedName);
}

deleteView

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteViewRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeleteViewRequest;

/**
 * @param string $formattedName The name of the view to delete. Please see
 *                              {@see ContactCenterInsightsClient::viewName()} for help formatting this field.
 */
function delete_view_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeleteViewRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        $contactCenterInsightsClient->deleteView($request);
        printf('Call completed successfully.' . PHP_EOL);
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::viewName('[PROJECT]', '[LOCATION]', '[VIEW]');

    delete_view_sample($formattedName);
}

deployIssueModel

Deploys an issue model. Returns an error if a model is already deployed.

An issue model can only be used in analysis after it has been deployed.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::deployIssueModelAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeployIssueModelRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeployIssueModelRequest;
use Google\Cloud\ContactCenterInsights\V1\DeployIssueModelResponse;
use Google\Rpc\Status;

/**
 * @param string $formattedName The issue model to deploy. Please see
 *                              {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
 */
function deploy_issue_model_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new DeployIssueModelRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->deployIssueModel($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var DeployIssueModelResponse $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::issueModelName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]'
    );

    deploy_issue_model_sample($formattedName);
}

exportInsightsData

Export insights data to a destination defined in the request body.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::exportInsightsDataAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ExportInsightsDataRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ExportInsightsDataRequest;
use Google\Cloud\ContactCenterInsights\V1\ExportInsightsDataResponse;
use Google\Rpc\Status;

/**
 * @param string $formattedParent The parent resource to export data from. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function export_insights_data_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ExportInsightsDataRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->exportInsightsData($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var ExportInsightsDataResponse $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    export_insights_data_sample($formattedParent);
}

getAnalysis

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetAnalysisRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Analysis
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Analysis;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\GetAnalysisRequest;

/**
 * @param string $formattedName The name of the analysis to get. Please see
 *                              {@see ContactCenterInsightsClient::analysisName()} for help formatting this field.
 */
function get_analysis_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetAnalysisRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var Analysis $response */
        $response = $contactCenterInsightsClient->getAnalysis($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::analysisName(
        '[PROJECT]',
        '[LOCATION]',
        '[CONVERSATION]',
        '[ANALYSIS]'
    );

    get_analysis_sample($formattedName);
}

getConversation

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetConversationRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Conversation
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
use Google\Cloud\ContactCenterInsights\V1\GetConversationRequest;

/**
 * @param string $formattedName The name of the conversation to get. Please see
 *                              {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
 */
function get_conversation_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetConversationRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var Conversation $response */
        $response = $contactCenterInsightsClient->getConversation($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::conversationName(
        '[PROJECT]',
        '[LOCATION]',
        '[CONVERSATION]'
    );

    get_conversation_sample($formattedName);
}

getIssue

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetIssueRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Issue
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\GetIssueRequest;
use Google\Cloud\ContactCenterInsights\V1\Issue;

/**
 * @param string $formattedName The name of the issue to get. Please see
 *                              {@see ContactCenterInsightsClient::issueName()} for help formatting this field.
 */
function get_issue_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetIssueRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var Issue $response */
        $response = $contactCenterInsightsClient->getIssue($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::issueName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]',
        '[ISSUE]'
    );

    get_issue_sample($formattedName);
}

getIssueModel

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetIssueModelRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\IssueModel
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\GetIssueModelRequest;
use Google\Cloud\ContactCenterInsights\V1\IssueModel;

/**
 * @param string $formattedName The name of the issue model to get. Please see
 *                              {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
 */
function get_issue_model_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetIssueModelRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var IssueModel $response */
        $response = $contactCenterInsightsClient->getIssueModel($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::issueModelName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]'
    );

    get_issue_model_sample($formattedName);
}

getPhraseMatcher

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetPhraseMatcherRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\GetPhraseMatcherRequest;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;

/**
 * @param string $formattedName The name of the phrase matcher to get. Please see
 *                              {@see ContactCenterInsightsClient::phraseMatcherName()} for help formatting this field.
 */
function get_phrase_matcher_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetPhraseMatcherRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var PhraseMatcher $response */
        $response = $contactCenterInsightsClient->getPhraseMatcher($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::phraseMatcherName(
        '[PROJECT]',
        '[LOCATION]',
        '[PHRASE_MATCHER]'
    );

    get_phrase_matcher_sample($formattedName);
}

getSettings

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetSettingsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Settings
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\GetSettingsRequest;
use Google\Cloud\ContactCenterInsights\V1\Settings;

/**
 * @param string $formattedName The name of the settings resource to get. Please see
 *                              {@see ContactCenterInsightsClient::settingsName()} for help formatting this field.
 */
function get_settings_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetSettingsRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var Settings $response */
        $response = $contactCenterInsightsClient->getSettings($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::settingsName('[PROJECT]', '[LOCATION]');

    get_settings_sample($formattedName);
}

getView

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetViewRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\View
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\GetViewRequest;
use Google\Cloud\ContactCenterInsights\V1\View;

/**
 * @param string $formattedName The name of the view to get. Please see
 *                              {@see ContactCenterInsightsClient::viewName()} for help formatting this field.
 */
function get_view_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new GetViewRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var View $response */
        $response = $contactCenterInsightsClient->getView($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::viewName('[PROJECT]', '[LOCATION]', '[VIEW]');

    get_view_sample($formattedName);
}

ingestConversations

Imports conversations and processes them according to the user's configuration.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::ingestConversationsAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\IngestConversationsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\IngestConversationsRequest;
use Google\Cloud\ContactCenterInsights\V1\IngestConversationsResponse;
use Google\Rpc\Status;

/**
 * @param string $formattedParent The parent resource for new conversations. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function ingest_conversations_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new IngestConversationsRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->ingestConversations($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var IngestConversationsResponse $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    ingest_conversations_sample($formattedParent);
}

listAnalyses

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListAnalysesRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\PagedListResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\Analysis;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListAnalysesRequest;

/**
 * @param string $formattedParent The parent resource of the analyses. Please see
 *                                {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
 */
function list_analyses_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ListAnalysesRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var PagedListResponse $response */
        $response = $contactCenterInsightsClient->listAnalyses($request);

        /** @var Analysis $element */
        foreach ($response as $element) {
            printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::conversationName(
        '[PROJECT]',
        '[LOCATION]',
        '[CONVERSATION]'
    );

    list_analyses_sample($formattedParent);
}

listConversations

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListConversationsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\PagedListResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
use Google\Cloud\ContactCenterInsights\V1\ListConversationsRequest;

/**
 * @param string $formattedParent The parent resource of the conversation. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function list_conversations_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ListConversationsRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var PagedListResponse $response */
        $response = $contactCenterInsightsClient->listConversations($request);

        /** @var Conversation $element */
        foreach ($response as $element) {
            printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    list_conversations_sample($formattedParent);
}

listIssueModels

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListIssueModelsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\ListIssueModelsResponse
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListIssueModelsRequest;
use Google\Cloud\ContactCenterInsights\V1\ListIssueModelsResponse;

/**
 * @param string $formattedParent The parent resource of the issue model. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function list_issue_models_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ListIssueModelsRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var ListIssueModelsResponse $response */
        $response = $contactCenterInsightsClient->listIssueModels($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    list_issue_models_sample($formattedParent);
}

listIssues

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListIssuesRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\ListIssuesResponse
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListIssuesRequest;
use Google\Cloud\ContactCenterInsights\V1\ListIssuesResponse;

/**
 * @param string $formattedParent The parent resource of the issue. Please see
 *                                {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
 */
function list_issues_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ListIssuesRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var ListIssuesResponse $response */
        $response = $contactCenterInsightsClient->listIssues($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::issueModelName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]'
    );

    list_issues_sample($formattedParent);
}

listPhraseMatchers

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListPhraseMatchersRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\PagedListResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListPhraseMatchersRequest;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;

/**
 * @param string $formattedParent The parent resource of the phrase matcher. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function list_phrase_matchers_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ListPhraseMatchersRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var PagedListResponse $response */
        $response = $contactCenterInsightsClient->listPhraseMatchers($request);

        /** @var PhraseMatcher $element */
        foreach ($response as $element) {
            printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    list_phrase_matchers_sample($formattedParent);
}

listViews

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListViewsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\PagedListResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListViewsRequest;
use Google\Cloud\ContactCenterInsights\V1\View;

/**
 * @param string $formattedParent The parent resource of the views. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function list_views_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new ListViewsRequest())
        ->setParent($formattedParent);

    // Call the API and handle any network failures.
    try {
        /** @var PagedListResponse $response */
        $response = $contactCenterInsightsClient->listViews($request);

        /** @var View $element */
        foreach ($response as $element) {
            printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    list_views_sample($formattedParent);
}

undeployIssueModel

Undeploys an issue model.

An issue model can not be used in analysis after it has been undeployed.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::undeployIssueModelAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UndeployIssueModelRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\UndeployIssueModelRequest;
use Google\Cloud\ContactCenterInsights\V1\UndeployIssueModelResponse;
use Google\Rpc\Status;

/**
 * @param string $formattedName The issue model to undeploy. Please see
 *                              {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
 */
function undeploy_issue_model_sample(string $formattedName): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $request = (new UndeployIssueModelRequest())
        ->setName($formattedName);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->undeployIssueModel($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var UndeployIssueModelResponse $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedName = ContactCenterInsightsClient::issueModelName(
        '[PROJECT]',
        '[LOCATION]',
        '[ISSUE_MODEL]'
    );

    undeploy_issue_model_sample($formattedName);
}

updateConversation

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateConversationRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Conversation
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
use Google\Cloud\ContactCenterInsights\V1\UpdateConversationRequest;

/**
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function update_conversation_sample(): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $conversation = new Conversation();
    $request = (new UpdateConversationRequest())
        ->setConversation($conversation);

    // Call the API and handle any network failures.
    try {
        /** @var Conversation $response */
        $response = $contactCenterInsightsClient->updateConversation($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

updateIssue

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateIssueRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Issue
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Issue;
use Google\Cloud\ContactCenterInsights\V1\UpdateIssueRequest;

/**
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function update_issue_sample(): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $issue = new Issue();
    $request = (new UpdateIssueRequest())
        ->setIssue($issue);

    // Call the API and handle any network failures.
    try {
        /** @var Issue $response */
        $response = $contactCenterInsightsClient->updateIssue($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

updateIssueModel

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateIssueModelRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\IssueModel
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\IssueModel;
use Google\Cloud\ContactCenterInsights\V1\UpdateIssueModelRequest;

/**
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function update_issue_model_sample(): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $issueModel = new IssueModel();
    $request = (new UpdateIssueModelRequest())
        ->setIssueModel($issueModel);

    // Call the API and handle any network failures.
    try {
        /** @var IssueModel $response */
        $response = $contactCenterInsightsClient->updateIssueModel($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

updatePhraseMatcher

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdatePhraseMatcherRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher\PhraseMatcherType;
use Google\Cloud\ContactCenterInsights\V1\UpdatePhraseMatcherRequest;

/**
 * @param int $phraseMatcherType The type of this phrase matcher.
 */
function update_phrase_matcher_sample(int $phraseMatcherType): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $phraseMatcher = (new PhraseMatcher())
        ->setType($phraseMatcherType);
    $request = (new UpdatePhraseMatcherRequest())
        ->setPhraseMatcher($phraseMatcher);

    // Call the API and handle any network failures.
    try {
        /** @var PhraseMatcher $response */
        $response = $contactCenterInsightsClient->updatePhraseMatcher($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $phraseMatcherType = PhraseMatcherType::PHRASE_MATCHER_TYPE_UNSPECIFIED;

    update_phrase_matcher_sample($phraseMatcherType);
}

updateSettings

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateSettingsRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\Settings
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Settings;
use Google\Cloud\ContactCenterInsights\V1\UpdateSettingsRequest;
use Google\Protobuf\FieldMask;

/**
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function update_settings_sample(): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $settings = new Settings();
    $updateMask = new FieldMask();
    $request = (new UpdateSettingsRequest())
        ->setSettings($settings)
        ->setUpdateMask($updateMask);

    // Call the API and handle any network failures.
    try {
        /** @var Settings $response */
        $response = $contactCenterInsightsClient->updateSettings($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

updateView

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateViewRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\Cloud\ContactCenterInsights\V1\View
Example
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\UpdateViewRequest;
use Google\Cloud\ContactCenterInsights\V1\View;

/**
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function update_view_sample(): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $view = new View();
    $request = (new UpdateViewRequest())
        ->setView($view);

    // Call the API and handle any network failures.
    try {
        /** @var View $response */
        $response = $contactCenterInsightsClient->updateView($request);
        printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

uploadConversation

Create a longrunning conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.

The async variant is Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient::uploadConversationAsync() .

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UploadConversationRequest

A request to house fields associated with the call.

callOptions array

Optional.

↳ retrySettings RetrySettings|array

Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage.

Returns
Type Description
Google\ApiCore\OperationResponse
Example
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
use Google\Cloud\ContactCenterInsights\V1\UploadConversationRequest;
use Google\Rpc\Status;

/**
 * @param string $formattedParent The parent resource of the conversation. Please see
 *                                {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
 */
function upload_conversation_sample(string $formattedParent): void
{
    // Create a client.
    $contactCenterInsightsClient = new ContactCenterInsightsClient();

    // Prepare the request message.
    $conversation = new Conversation();
    $request = (new UploadConversationRequest())
        ->setParent($formattedParent)
        ->setConversation($conversation);

    // Call the API and handle any network failures.
    try {
        /** @var OperationResponse $response */
        $response = $contactCenterInsightsClient->uploadConversation($request);
        $response->pollUntilComplete();

        if ($response->operationSucceeded()) {
            /** @var Conversation $result */
            $result = $response->getResult();
            printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
        } else {
            /** @var Status $error */
            $error = $response->getError();
            printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
        }
    } catch (ApiException $ex) {
        printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
    }
}

/**
 * Helper to execute the sample.
 *
 * This sample has been automatically generated and should be regarded as a code
 * template only. It will require modifications to work:
 *  - It may require correct/in-range values for request initialization.
 *  - It may require specifying regional endpoints when creating the service client,
 *    please see the apiEndpoint client configuration option for more details.
 */
function callSample(): void
{
    $formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');

    upload_conversation_sample($formattedParent);
}

bulkAnalyzeConversationsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\BulkAnalyzeConversationsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

bulkDeleteConversationsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\BulkDeleteConversationsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

calculateIssueModelStatsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

calculateStatsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CalculateStatsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

createAnalysisAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateAnalysisRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

createConversationAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateConversationRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

createIssueModelAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateIssueModelRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

createPhraseMatcherAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreatePhraseMatcherRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

createViewAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\CreateViewRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deleteAnalysisAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteAnalysisRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deleteConversationAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteConversationRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deleteIssueAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteIssueRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deleteIssueModelAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteIssueModelRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deletePhraseMatcherAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeletePhraseMatcherRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deleteViewAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeleteViewRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

deployIssueModelAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\DeployIssueModelRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

exportInsightsDataAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ExportInsightsDataRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getAnalysisAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetAnalysisRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getConversationAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetConversationRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getIssueAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetIssueRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getIssueModelAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetIssueModelRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getPhraseMatcherAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetPhraseMatcherRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getSettingsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetSettingsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getViewAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\GetViewRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

ingestConversationsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\IngestConversationsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

listAnalysesAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListAnalysesRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

listConversationsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListConversationsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

listIssueModelsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListIssueModelsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

listIssuesAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListIssuesRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

listPhraseMatchersAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListPhraseMatchersRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

listViewsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\ListViewsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

undeployIssueModelAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UndeployIssueModelRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

updateConversationAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateConversationRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

updateIssueAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateIssueRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

updateIssueModelAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateIssueModelRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

updatePhraseMatcherAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdatePhraseMatcherRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

updateSettingsAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateSettingsRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

updateViewAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UpdateViewRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

uploadConversationAsync

Parameters
Name Description
request Google\Cloud\ContactCenterInsights\V1\UploadConversationRequest
optionalArgs = [] array
Returns
Type Description
GuzzleHttp\Promise\PromiseInterface

getOperationsClient

Return an OperationsClient object with the same endpoint as $this.

Returns
Type Description
Google\ApiCore\LongRunning\OperationsClient

resumeOperation

Resume an existing long running operation that was previously started by a long running API method. If $methodName is not provided, or does not match a long running API method, then the operation can still be resumed, but the OperationResponse object will not deserialize the final response.

Parameters
Name Description
operationName string

The name of the long running operation

methodName string

The name of the method used to start the operation

Returns
Type Description
Google\ApiCore\OperationResponse

static::analysisName

Formats a string containing the fully-qualified path to represent a analysis resource.

Parameters
Name Description
project string
location string
conversation string
analysis string
Returns
Type Description
string The formatted analysis resource.

static::conversationName

Formats a string containing the fully-qualified path to represent a conversation resource.

Parameters
Name Description
project string
location string
conversation string
Returns
Type Description
string The formatted conversation resource.

static::conversationProfileName

Formats a string containing the fully-qualified path to represent a conversation_profile resource.

Parameters
Name Description
project string
location string
conversationProfile string
Returns
Type Description
string The formatted conversation_profile resource.

static::issueName

Formats a string containing the fully-qualified path to represent a issue resource.

Parameters
Name Description
project string
location string
issueModel string
issue string
Returns
Type Description
string The formatted issue resource.

static::issueModelName

Formats a string containing the fully-qualified path to represent a issue_model resource.

Parameters
Name Description
project string
location string
issueModel string
Returns
Type Description
string The formatted issue_model resource.

static::locationName

Formats a string containing the fully-qualified path to represent a location resource.

Parameters
Name Description
project string
location string
Returns
Type Description
string The formatted location resource.

static::participantName

Formats a string containing the fully-qualified path to represent a participant resource.

Parameters
Name Description
project string
conversation string
participant string
Returns
Type Description
string The formatted participant resource.

static::phraseMatcherName

Formats a string containing the fully-qualified path to represent a phrase_matcher resource.

Parameters
Name Description
project string
location string
phraseMatcher string
Returns
Type Description
string The formatted phrase_matcher resource.

static::projectConversationParticipantName

Formats a string containing the fully-qualified path to represent a project_conversation_participant resource.

Parameters
Name Description
project string
conversation string
participant string
Returns
Type Description
string The formatted project_conversation_participant resource.

static::projectLocationConversationParticipantName

Formats a string containing the fully-qualified path to represent a project_location_conversation_participant resource.

Parameters
Name Description
project string
location string
conversation string
participant string
Returns
Type Description
string The formatted project_location_conversation_participant resource.

static::recognizerName

Formats a string containing the fully-qualified path to represent a recognizer resource.

Parameters
Name Description
project string
location string
recognizer string
Returns
Type Description
string The formatted recognizer resource.

static::settingsName

Formats a string containing the fully-qualified path to represent a settings resource.

Parameters
Name Description
project string
location string
Returns
Type Description
string The formatted settings resource.

static::viewName

Formats a string containing the fully-qualified path to represent a view resource.

Parameters
Name Description
project string
location string
view string
Returns
Type Description
string The formatted view resource.

static::parseName

Parses a formatted name string and returns an associative array of the components in the name.

The following name formats are supported: Template: Pattern

  • analysis: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
  • conversation: projects/{project}/locations/{location}/conversations/{conversation}
  • conversationProfile: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
  • issue: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}
  • issueModel: projects/{project}/locations/{location}/issueModels/{issue_model}
  • location: projects/{project}/locations/{location}
  • participant: projects/{project}/conversations/{conversation}/participants/{participant}
  • phraseMatcher: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
  • projectConversationParticipant: projects/{project}/conversations/{conversation}/participants/{participant}
  • projectLocationConversationParticipant: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
  • recognizer: projects/{project}/locations/{location}/recognizers/{recognizer}
  • settings: projects/{project}/locations/{location}/settings
  • view: projects/{project}/locations/{location}/views/{view}

The optional $template argument can be supplied to specify a particular pattern, and must match one of the templates listed above. If no $template argument is provided, or if the $template argument does not match one of the templates listed, then parseName will check each of the supported templates, and return the first match.

Parameters
Name Description
formattedName string

The formatted name string

template string

Optional name of template to match

Returns
Type Description
array An associative array from name component IDs to component values.