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public static interface Conversation.QualityMetadata.AgentInfoOrBuilder extends MessageOrBuilderImplements
MessageOrBuilderMethods
getAgentId()
public abstract String getAgentId()A user-specified string representing the agent.
string agent_id = 1;
| Returns | |
|---|---|
| Type | Description |
String |
The agentId. |
getAgentIdBytes()
public abstract ByteString getAgentIdBytes()A user-specified string representing the agent.
string agent_id = 1;
| Returns | |
|---|---|
| Type | Description |
ByteString |
The bytes for agentId. |
getAgentType()
public abstract ConversationParticipant.Role getAgentType()The agent type, e.g. HUMAN_AGENT.
.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;
| Returns | |
|---|---|
| Type | Description |
ConversationParticipant.Role |
The agentType. |
getAgentTypeValue()
public abstract int getAgentTypeValue()The agent type, e.g. HUMAN_AGENT.
.google.cloud.contactcenterinsights.v1.ConversationParticipant.Role agent_type = 5;
| Returns | |
|---|---|
| Type | Description |
int |
The enum numeric value on the wire for agentType. |
getDisplayName()
public abstract String getDisplayName()The agent's name.
string display_name = 2;
| Returns | |
|---|---|
| Type | Description |
String |
The displayName. |
getDisplayNameBytes()
public abstract ByteString getDisplayNameBytes()The agent's name.
string display_name = 2;
| Returns | |
|---|---|
| Type | Description |
ByteString |
The bytes for displayName. |
getDispositionCode()
public abstract String getDispositionCode()A user-provided string indicating the outcome of the agent's segment of the call.
string disposition_code = 4;
| Returns | |
|---|---|
| Type | Description |
String |
The dispositionCode. |
getDispositionCodeBytes()
public abstract ByteString getDispositionCodeBytes()A user-provided string indicating the outcome of the agent's segment of the call.
string disposition_code = 4;
| Returns | |
|---|---|
| Type | Description |
ByteString |
The bytes for dispositionCode. |
getTeam()
public abstract String getTeam()A user-specified string representing the agent's team.
string team = 3;
| Returns | |
|---|---|
| Type | Description |
String |
The team. |
getTeamBytes()
public abstract ByteString getTeamBytes()A user-specified string representing the agent's team.
string team = 3;
| Returns | |
|---|---|
| Type | Description |
ByteString |
The bytes for team. |