Interface Conversation.QualityMetadata.AgentInfoOrBuilder (2.43.0) 

public static interface Conversation.QualityMetadata.AgentInfoOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

getAgentId()

public abstract String getAgentId()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type Description
String

The agentId.

getAgentIdBytes()

public abstract ByteString getAgentIdBytes()

A user-specified string representing the agent.

string agent_id = 1;

Returns
Type Description
ByteString

The bytes for agentId.

getDisplayName()

public abstract String getDisplayName()

The agent's name.

string display_name = 2;

Returns
Type Description
String

The displayName.

getDisplayNameBytes()

public abstract ByteString getDisplayNameBytes()

The agent's name.

string display_name = 2;

Returns
Type Description
ByteString

The bytes for displayName.

getDispositionCode()

public abstract String getDispositionCode()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type Description
String

The dispositionCode.

getDispositionCodeBytes()

public abstract ByteString getDispositionCodeBytes()

A user-provided string indicating the outcome of the agent's segment of the call.

string disposition_code = 4;

Returns
Type Description
ByteString

The bytes for dispositionCode.

getTeam()

public abstract String getTeam()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type Description
String

The team.

getTeamBytes()

public abstract ByteString getTeamBytes()

A user-specified string representing the agent's team.

string team = 3;

Returns
Type Description
ByteString

The bytes for team.