Interface AnalysisResult.CallAnalysisMetadataOrBuilder (2.53.0)

public static interface AnalysisResult.CallAnalysisMetadataOrBuilder extends MessageOrBuilder

Implements

MessageOrBuilder

Methods

containsEntities(String key)

public abstract boolean containsEntities(String key)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
`key`	`String`

Returns
Type	Description
`boolean`

containsIntents(String key)

public abstract boolean containsIntents(String key)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
`key`	`String`

Returns
Type	Description
`boolean`

containsPhraseMatchers(String key)

public abstract boolean containsPhraseMatchers(String key)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
`key`	`String`

Returns
Type	Description
`boolean`

getAnnotations(int index)

public abstract CallAnnotation getAnnotations(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
`index`	`int`

Returns
Type	Description
`CallAnnotation`

getAnnotationsCount()

public abstract int getAnnotationsCount()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
`int`

getAnnotationsList()

public abstract List<CallAnnotation> getAnnotationsList()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
`List<CallAnnotation>`

getAnnotationsOrBuilder(int index)

public abstract CallAnnotationOrBuilder getAnnotationsOrBuilder(int index)

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Parameter
Name	Description
`index`	`int`

Returns
Type	Description
`CallAnnotationOrBuilder`

getAnnotationsOrBuilderList()

public abstract List<? extends CallAnnotationOrBuilder> getAnnotationsOrBuilderList()

A list of call annotations that apply to this call.

repeated .google.cloud.contactcenterinsights.v1.CallAnnotation annotations = 2;

Returns
Type	Description
`List<? extends com.google.cloud.contactcenterinsights.v1.CallAnnotationOrBuilder>`

getEntities() (deprecated)

public abstract Map<String,Entity> getEntities()

Use #getEntitiesMap() instead.

Returns
Type	Description
`Map<String,Entity>`

getEntitiesCount()

public abstract int getEntitiesCount()

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Returns
Type	Description
`int`

getEntitiesMap()

public abstract Map<String,Entity> getEntitiesMap()

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Returns
Type	Description
`Map<String,Entity>`

getEntitiesOrDefault(String key, Entity defaultValue)

public abstract Entity getEntitiesOrDefault(String key, Entity defaultValue)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameters
Name	Description
`key`	`String`
`defaultValue`	`Entity`

Returns
Type	Description
`Entity`

getEntitiesOrThrow(String key)

public abstract Entity getEntitiesOrThrow(String key)

All the entities in the call.

map<string, .google.cloud.contactcenterinsights.v1.Entity> entities = 3;

Parameter
Name	Description
`key`	`String`

Returns
Type	Description
`Entity`

getIntents() (deprecated)

public abstract Map<String,Intent> getIntents()

Use #getIntentsMap() instead.

Returns
Type	Description
`Map<String,Intent>`

getIntentsCount()

public abstract int getIntentsCount()

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Returns
Type	Description
`int`

getIntentsMap()

public abstract Map<String,Intent> getIntentsMap()

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Returns
Type	Description
`Map<String,Intent>`

getIntentsOrDefault(String key, Intent defaultValue)

public abstract Intent getIntentsOrDefault(String key, Intent defaultValue)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameters
Name	Description
`key`	`String`
`defaultValue`	`Intent`

Returns
Type	Description
`Intent`

getIntentsOrThrow(String key)

public abstract Intent getIntentsOrThrow(String key)

All the matched intents in the call.

map<string, .google.cloud.contactcenterinsights.v1.Intent> intents = 6;

Parameter
Name	Description
`key`	`String`

Returns
Type	Description
`Intent`

getIssueModelResult()

public abstract IssueModelResult getIssueModelResult()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
`IssueModelResult`	The issueModelResult.

getIssueModelResultOrBuilder()

public abstract IssueModelResultOrBuilder getIssueModelResultOrBuilder()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
`IssueModelResultOrBuilder`

getPhraseMatchers() (deprecated)

public abstract Map<String,PhraseMatchData> getPhraseMatchers()

Use #getPhraseMatchersMap() instead.

Returns
Type	Description
`Map<String,PhraseMatchData>`

getPhraseMatchersCount()

public abstract int getPhraseMatchersCount()

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Returns
Type	Description
`int`

getPhraseMatchersMap()

public abstract Map<String,PhraseMatchData> getPhraseMatchersMap()

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Returns
Type	Description
`Map<String,PhraseMatchData>`

getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)

public abstract PhraseMatchData getPhraseMatchersOrDefault(String key, PhraseMatchData defaultValue)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameters
Name	Description
`key`	`String`
`defaultValue`	`PhraseMatchData`

Returns
Type	Description
`PhraseMatchData`

getPhraseMatchersOrThrow(String key)

public abstract PhraseMatchData getPhraseMatchersOrThrow(String key)

All the matched phrase matchers in the call.

map<string, .google.cloud.contactcenterinsights.v1.PhraseMatchData> phrase_matchers = 7;

Parameter
Name	Description
`key`	`String`

Returns
Type	Description
`PhraseMatchData`

getSentiments(int index)

public abstract ConversationLevelSentiment getSentiments(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
`index`	`int`

Returns
Type	Description
`ConversationLevelSentiment`

getSentimentsCount()

public abstract int getSentimentsCount()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
`int`

getSentimentsList()

public abstract List<ConversationLevelSentiment> getSentimentsList()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
`List<ConversationLevelSentiment>`

getSentimentsOrBuilder(int index)

public abstract ConversationLevelSentimentOrBuilder getSentimentsOrBuilder(int index)

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Parameter
Name	Description
`index`	`int`

Returns
Type	Description
`ConversationLevelSentimentOrBuilder`

getSentimentsOrBuilderList()

public abstract List<? extends ConversationLevelSentimentOrBuilder> getSentimentsOrBuilderList()

Overall conversation-level sentiment for each channel of the call.

repeated .google.cloud.contactcenterinsights.v1.ConversationLevelSentiment sentiments = 4;

Returns
Type	Description
`List<? extends com.google.cloud.contactcenterinsights.v1.ConversationLevelSentimentOrBuilder>`

getSilence()

public abstract ConversationLevelSilence getSilence()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
`ConversationLevelSilence`	The silence.

getSilenceOrBuilder()

public abstract ConversationLevelSilenceOrBuilder getSilenceOrBuilder()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
`ConversationLevelSilenceOrBuilder`

hasIssueModelResult()

public abstract boolean hasIssueModelResult()

Overall conversation-level issue modeling result.

.google.cloud.contactcenterinsights.v1.IssueModelResult issue_model_result = 8;

Returns
Type	Description
`boolean`	Whether the issueModelResult field is set.

hasSilence()

public abstract boolean hasSilence()

Overall conversation-level silence during the call.

.google.cloud.contactcenterinsights.v1.ConversationLevelSilence silence = 11;

Returns
Type	Description
`boolean`	Whether the silence field is set.