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public static final class QaScorecardResult.ScoreSource.Builder extends GeneratedMessageV3.Builder<QaScorecardResult.ScoreSource.Builder> implements QaScorecardResult.ScoreSourceOrBuilderA scorecard result may have multiple sets of scores from varying sources, one of which becomes the "main" answer above. A ScoreSource represents each individual set of scores.
Protobuf type google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource
Inheritance
Object > AbstractMessageLite.Builder<MessageType,BuilderType> > AbstractMessage.Builder<BuilderType> > GeneratedMessageV3.Builder > QaScorecardResult.ScoreSource.BuilderImplements
QaScorecardResult.ScoreSourceOrBuilderStatic Methods
getDescriptor()
public static final Descriptors.Descriptor getDescriptor()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
Methods
addAllQaTagResults(Iterable<? extends QaScorecardResult.QaTagResult> values)
public QaScorecardResult.ScoreSource.Builder addAllQaTagResults(Iterable<? extends QaScorecardResult.QaTagResult> values)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
values |
Iterable<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult> |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
addQaTagResults(QaScorecardResult.QaTagResult value)
public QaScorecardResult.ScoreSource.Builder addQaTagResults(QaScorecardResult.QaTagResult value)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
value |
QaScorecardResult.QaTagResult |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
addQaTagResults(QaScorecardResult.QaTagResult.Builder builderForValue)
public QaScorecardResult.ScoreSource.Builder addQaTagResults(QaScorecardResult.QaTagResult.Builder builderForValue)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
builderForValue |
QaScorecardResult.QaTagResult.Builder |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
addQaTagResults(int index, QaScorecardResult.QaTagResult value)
public QaScorecardResult.ScoreSource.Builder addQaTagResults(int index, QaScorecardResult.QaTagResult value)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
QaScorecardResult.QaTagResult |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
addQaTagResults(int index, QaScorecardResult.QaTagResult.Builder builderForValue)
public QaScorecardResult.ScoreSource.Builder addQaTagResults(int index, QaScorecardResult.QaTagResult.Builder builderForValue)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
QaScorecardResult.QaTagResult.Builder |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
addQaTagResultsBuilder()
public QaScorecardResult.QaTagResult.Builder addQaTagResultsBuilder()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResult.Builder |
|
addQaTagResultsBuilder(int index)
public QaScorecardResult.QaTagResult.Builder addQaTagResultsBuilder(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResult.Builder |
|
addRepeatedField(Descriptors.FieldDescriptor field, Object value)
public QaScorecardResult.ScoreSource.Builder addRepeatedField(Descriptors.FieldDescriptor field, Object value)| Parameters | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
value |
Object |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
build()
public QaScorecardResult.ScoreSource build()| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource |
|
buildPartial()
public QaScorecardResult.ScoreSource buildPartial()| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource |
|
clear()
public QaScorecardResult.ScoreSource.Builder clear()| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
clearField(Descriptors.FieldDescriptor field)
public QaScorecardResult.ScoreSource.Builder clearField(Descriptors.FieldDescriptor field)| Parameter | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
clearNormalizedScore()
public QaScorecardResult.ScoreSource.Builder clearNormalizedScore()The normalized score, which is the score divided by the potential score.
optional double normalized_score = 4;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
clearOneof(Descriptors.OneofDescriptor oneof)
public QaScorecardResult.ScoreSource.Builder clearOneof(Descriptors.OneofDescriptor oneof)| Parameter | |
|---|---|
| Name | Description |
oneof |
OneofDescriptor |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
clearPotentialScore()
public QaScorecardResult.ScoreSource.Builder clearPotentialScore() The maximum potential overall score of the scorecard. Any questions
answered using na_value are excluded from this calculation.
optional double potential_score = 3;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
clearQaTagResults()
public QaScorecardResult.ScoreSource.Builder clearQaTagResults()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
clearScore()
public QaScorecardResult.ScoreSource.Builder clearScore()The overall numerical score of the result.
optional double score = 2;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
clearSourceType()
public QaScorecardResult.ScoreSource.Builder clearSourceType()What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
clone()
public QaScorecardResult.ScoreSource.Builder clone()| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
getDefaultInstanceForType()
public QaScorecardResult.ScoreSource getDefaultInstanceForType()| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource |
|
getDescriptorForType()
public Descriptors.Descriptor getDescriptorForType()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
getNormalizedScore()
public double getNormalizedScore()The normalized score, which is the score divided by the potential score.
optional double normalized_score = 4;
| Returns | |
|---|---|
| Type | Description |
double |
The normalizedScore. |
getPotentialScore()
public double getPotentialScore() The maximum potential overall score of the scorecard. Any questions
answered using na_value are excluded from this calculation.
optional double potential_score = 3;
| Returns | |
|---|---|
| Type | Description |
double |
The potentialScore. |
getQaTagResults(int index)
public QaScorecardResult.QaTagResult getQaTagResults(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResult |
|
getQaTagResultsBuilder(int index)
public QaScorecardResult.QaTagResult.Builder getQaTagResultsBuilder(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResult.Builder |
|
getQaTagResultsBuilderList()
public List<QaScorecardResult.QaTagResult.Builder> getQaTagResultsBuilderList()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
List<Builder> |
|
getQaTagResultsCount()
public int getQaTagResultsCount()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
int |
|
getQaTagResultsList()
public List<QaScorecardResult.QaTagResult> getQaTagResultsList()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
List<QaTagResult> |
|
getQaTagResultsOrBuilder(int index)
public QaScorecardResult.QaTagResultOrBuilder getQaTagResultsOrBuilder(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.QaTagResultOrBuilder |
|
getQaTagResultsOrBuilderList()
public List<? extends QaScorecardResult.QaTagResultOrBuilder> getQaTagResultsOrBuilderList()Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResultOrBuilder> |
|
getScore()
public double getScore()The overall numerical score of the result.
optional double score = 2;
| Returns | |
|---|---|
| Type | Description |
double |
The score. |
getSourceType()
public QaScorecardResult.ScoreSource.SourceType getSourceType()What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.SourceType |
The sourceType. |
getSourceTypeValue()
public int getSourceTypeValue()What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Returns | |
|---|---|
| Type | Description |
int |
The enum numeric value on the wire for sourceType. |
hasNormalizedScore()
public boolean hasNormalizedScore()The normalized score, which is the score divided by the potential score.
optional double normalized_score = 4;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the normalizedScore field is set. |
hasPotentialScore()
public boolean hasPotentialScore() The maximum potential overall score of the scorecard. Any questions
answered using na_value are excluded from this calculation.
optional double potential_score = 3;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the potentialScore field is set. |
hasScore()
public boolean hasScore()The overall numerical score of the result.
optional double score = 2;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the score field is set. |
internalGetFieldAccessorTable()
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()| Returns | |
|---|---|
| Type | Description |
FieldAccessorTable |
|
isInitialized()
public final boolean isInitialized()| Returns | |
|---|---|
| Type | Description |
boolean |
|
mergeFrom(QaScorecardResult.ScoreSource other)
public QaScorecardResult.ScoreSource.Builder mergeFrom(QaScorecardResult.ScoreSource other)| Parameter | |
|---|---|
| Name | Description |
other |
QaScorecardResult.ScoreSource |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public QaScorecardResult.ScoreSource.Builder mergeFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
input |
CodedInputStream |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
mergeFrom(Message other)
public QaScorecardResult.ScoreSource.Builder mergeFrom(Message other)| Parameter | |
|---|---|
| Name | Description |
other |
Message |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
mergeUnknownFields(UnknownFieldSet unknownFields)
public final QaScorecardResult.ScoreSource.Builder mergeUnknownFields(UnknownFieldSet unknownFields)| Parameter | |
|---|---|
| Name | Description |
unknownFields |
UnknownFieldSet |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
removeQaTagResults(int index)
public QaScorecardResult.ScoreSource.Builder removeQaTagResults(int index)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameter | |
|---|---|
| Name | Description |
index |
int |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
setField(Descriptors.FieldDescriptor field, Object value)
public QaScorecardResult.ScoreSource.Builder setField(Descriptors.FieldDescriptor field, Object value)| Parameters | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
value |
Object |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
setNormalizedScore(double value)
public QaScorecardResult.ScoreSource.Builder setNormalizedScore(double value)The normalized score, which is the score divided by the potential score.
optional double normalized_score = 4;
| Parameter | |
|---|---|
| Name | Description |
value |
doubleThe normalizedScore to set. |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
setPotentialScore(double value)
public QaScorecardResult.ScoreSource.Builder setPotentialScore(double value) The maximum potential overall score of the scorecard. Any questions
answered using na_value are excluded from this calculation.
optional double potential_score = 3;
| Parameter | |
|---|---|
| Name | Description |
value |
doubleThe potentialScore to set. |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
setQaTagResults(int index, QaScorecardResult.QaTagResult value)
public QaScorecardResult.ScoreSource.Builder setQaTagResults(int index, QaScorecardResult.QaTagResult value)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
value |
QaScorecardResult.QaTagResult |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
setQaTagResults(int index, QaScorecardResult.QaTagResult.Builder builderForValue)
public QaScorecardResult.ScoreSource.Builder setQaTagResults(int index, QaScorecardResult.QaTagResult.Builder builderForValue)Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;
| Parameters | |
|---|---|
| Name | Description |
index |
int |
builderForValue |
QaScorecardResult.QaTagResult.Builder |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)
public QaScorecardResult.ScoreSource.Builder setRepeatedField(Descriptors.FieldDescriptor field, int index, Object value)| Parameters | |
|---|---|
| Name | Description |
field |
FieldDescriptor |
index |
int |
value |
Object |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|
setScore(double value)
public QaScorecardResult.ScoreSource.Builder setScore(double value)The overall numerical score of the result.
optional double score = 2;
| Parameter | |
|---|---|
| Name | Description |
value |
doubleThe score to set. |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
setSourceType(QaScorecardResult.ScoreSource.SourceType value)
public QaScorecardResult.ScoreSource.Builder setSourceType(QaScorecardResult.ScoreSource.SourceType value)What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Parameter | |
|---|---|
| Name | Description |
value |
QaScorecardResult.ScoreSource.SourceTypeThe sourceType to set. |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
setSourceTypeValue(int value)
public QaScorecardResult.ScoreSource.Builder setSourceTypeValue(int value)What created the score.
.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;
| Parameter | |
|---|---|
| Name | Description |
value |
intThe enum numeric value on the wire for sourceType to set. |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
This builder for chaining. |
setUnknownFields(UnknownFieldSet unknownFields)
public final QaScorecardResult.ScoreSource.Builder setUnknownFields(UnknownFieldSet unknownFields)| Parameter | |
|---|---|
| Name | Description |
unknownFields |
UnknownFieldSet |
| Returns | |
|---|---|
| Type | Description |
QaScorecardResult.ScoreSource.Builder |
|