[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC)：2025-08-18。"],[[["\u003cp\u003eThis Dialogflow integration with Avaya, a telecommunications provider, is a Pre-GA offering, subject to specific terms and conditions, including limited support.\u003c/p\u003e\n"],["\u003cp\u003eSetting up the integration involves enabling it in the Dialogflow ES console, providing configuration information to Avaya, and then finalizing the setup back in the Dialogflow console.\u003c/p\u003e\n"],["\u003cp\u003eWhen a third party integration is being used, both the third party and Google terms of service, pricing, SLA, and quotas apply.\u003c/p\u003e\n"],["\u003cp\u003eThe integration supports phone numbers in numerous countries, including the United States, Canada, and many countries in Europe, Asia, and South America, though some countries may have unique requirements.\u003c/p\u003e\n"],["\u003cp\u003eIf the Dialogflow agent's default language is not English, the language must be configured in Avaya's InboundXML Gather element.\u003c/p\u003e\n"]]],[],null,["# Avaya\n\n| **Preview**\n|\n|\n| This product or feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA products and features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n| **Note:** When using a third party integration, requests and end-user data are sent to both Google and the third party. The terms of service, SLA, pricing, and quotas [for your agent edition](/dialogflow/docs/editions) are applicable for Google's handling of these requests. The third party's terms of service, SLA, pricing, and quotas are applicable for the third party's handling of these requests.\n\n\nDialogflow integrates with the\n[Avaya](https://www.avaya.com/)\ntelecommunications provider.\n\nSetup\n-----\n\n\nTo create a telephony integration with this system:\n\n1. Go to the [Dialogflow ES console](https://dialogflow.cloud.google.com).\n2. Select your agent.\n3. Click **Integrations** in the left sidebar menu.\n4. Enable the **Avaya** integration.\n5. You are redirected to Avaya. Provide the configuration information requested by Avaya.\n6. You are redirected back to the Dialogflow console, and the integration is now enabled for your agent.\n\n\nFor more information on this integration, see the\n[Avaya documentation](https://downloads.avaya.com/css/P8/documents/101066647).\n\nSupported countries\n-------------------\n\n\nThis integration supports phone numbers in the following countries:\n| **Note:** Some countries might have unique requirements that Avaya will guide you through.\n\n\u003cbr /\u003e\n\n- Argentina\n- Austria\n- Australia\n- Bahrain\n- Belgium\n- Brazil\n- Bulgaria\n- Canada\n- Chile\n- China\n- Colombia\n- Croatia\n- Cyprus\n- Czech Republic\n- Denmark\n- Dominican Republic\n- El Salvador\n- Finland\n- France\n- Georgia\n- Germany\n- Greece\n- Hong Kong\n- Hungary\n- India\n- Ireland\n- Israel\n- Italy\n- Japan\n- South Korea\n- Latvia\n- Lithuania\n- Luxembourg\n- Malaysia\n- Malta\n- Mexico\n- Netherlands\n- New Zealand\n- Norway\n- Panama\n- Peru\n- Poland\n- Portugal\n- Puerto Rico\n- Romania\n- Singapore\n- Slovakia\n- Slovenia\n- South Africa\n- Spain\n- Sweden\n- Switzerland\n- Turkey\n- United Kingdom\n- United States\n\nPricing and quotas\n------------------\n\n\nThe\n[pricing](/dialogflow/pricing)\nand\n[quotas](/dialogflow/quotas)\nfor this integration are applied as audio input and output.\n\nLanguage support\n----------------\n\nIf your Dialogflow agent's default language is not English,\nyou must configure the language with Avaya's system.\nAvaya's\n[InboundXML](https://docs.avayacloud.com/aspx/inboundxml#overview)\nconfiguration has a\n[Gather](https://docs.avayacloud.com/aspx/inboundxml#gather)\nelement.\nSet the `language` attribute of this element\nto your Dialogflow agent's default language.\nThe list of language codes supported by Avaya\nis provided in the documentation for `Gather`."]]
