Cloud Channel API mendukung produk Google Workspace dan
Chrome Enterprise berikut serta Unit Pengelolaan
Stok (SKU) terkait.
SKU Google Chrome
Google Chrome Enterprise menyediakan OS, browser, dan perangkat yang diperlukan
bisnis Anda untuk memfasilitasi tenaga kerja Anda dengan teknologi cloud.
Untuk mengetahui informasi selengkapnya, buka
situs Chrome Enterprise.
Google Chrome Enterprise mencakup SKU berikut:
Chrome Enterprise Upgrade (Tahunan)
Chrome Enterprise Upgrade (Permanen)
Chrome Education Upgrade (Permanen)
Chrome Non-profit Upgrade (Permanen)
SKU Google Workspace
Google Workspace menawarkan rangkaian lengkap alat kolaborasi dan email yang dihosting
setara bisnis yang dapat bermanfaat bagi organisasi dalam berbagai skala.
Untuk mengetahui informasi selengkapnya, lihat
manfaat Google Workspace.
Google Workspace mencakup SKU inti berikut:
Business Starter
Business Standard
Business Plus
Enterprise Standard
Enterprise Plus
Enterprise Essentials
(hanya tersedia sebagai paket ANNUAL_MONTHLY)
Google Workspace juga mencakup SKU add-on berikut:
Arsip Akun Pengguna Enterprise
Penyimpanan Google Drive
Google Vault
SKU Cloud Identity
Cloud Identity adalah platform pengelolaan identitas, akses, aplikasi, dan endpoint (IAM/EMM) terpadu.
Untuk mengetahui informasi selengkapnya, lihat situs Cloud Identity.
Anda dapat mengupgrade hak menggunakan metode entitlements.changeOffer dengan penawaran untuk SKU yang ingin diupgrade.
Anda tidak dapat mengupgrade langganan Tahunan/Tahun, tetapi Anda dapat
beralih ke Fleksibel menggunakan metode entitlements.changeRenewalSettings, lalu melakukan penyesuaian setelah peristiwa perpanjangan.
Anda dapat mendowngrade hak menggunakan metode
entitlements.changeOffer
dengan penawaran untuk SKU yang ingin Anda downgrade.
Anda tidak dapat mendowngrade hak Tahunan/Bulanan dan Tahunan/Tahunan
selama masa berlaku, dan tidak dapat dilakukan melalui setelan perpanjangan:
downgrade harus dilakukan secara manual pada atau setelah waktu perpanjangan. Sebaiknya
Anda beralih ke Fleksibel melalui entitlements.changeRenewalSettings,
lalu lakukan penyesuaian setelah peristiwa perpanjangan.
Lihat detail selengkapnya tentang downgrade di artikel Pusat Bantuan ini.
Operasi transfer dan pengalihan SKU tidak dapat digabungkan. Misalnya, jika Anda
memiliki calon pelanggan yang menggunakan Business Starter dan ingin
membeli Enterprise Standard dari Anda, Anda harus mentransfer pelanggan terlebih dahulu
dengan SKU Business Starter yang ada, lalu mengalihkan SKU ke
Enterprise Standard.
Upgrade/downgrade akan memulai hak baru dan menghentikan hak sebelumnya.
Untuk paket komitmen, komitmen baru dimulai saat panggilan ke
entitlements.changeOffer dilakukan,
dan tidak memiliki jangka waktu yang sama dengan hak yang ada.
Matriks Upgrade/Downgrade untuk SKU G Suite
Matriks ini merangkum jalur upgrade dan downgrade yang dapat diterima.
Dari ↓ ke →
G Suite Basic
G Suite Business
G Suite Basic
Dapat diupgrade
G Suite Business
Dapat didowngrade
Matriks upgrade/downgrade dari SKU G Suite ke SKU Google Workspace
Matriks ini merangkum jalur upgrade dan downgrade yang dapat diterima.
Dari ↓ ke →
Business Starter
Business Standard
Business Plus
Enterprise Standard
Enterprise Plus
G Suite Basic
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
G Suite Business
Dapat didowngrade
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Matriks Upgrade/Downgrade untuk SKU Google Workspace
Matriks ini merangkum jalur upgrade dan downgrade yang dapat diterima.
Dari ↓ ke →
Business Starter
Business Standard
Business Plus
Enterprise Standard
Enterprise Plus
Business Starter
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Business Standard
Dapat didowngrade
Dapat diupgrade
Dapat diupgrade
Dapat diupgrade
Business Plus
Dapat didowngrade
Dapat didowngrade
Dapat diupgrade
Dapat diupgrade
Enterprise Standard
Dapat didowngrade*
Dapat didowngrade*
Dapat didowngrade*
Dapat diupgrade
Enterprise Plus
Dapat didowngrade*
Dapat didowngrade*
Dapat didowngrade*
Dapat didowngrade
Enterprise Essentials
Dapat diupgrade**
Dapat diupgrade**
* Downgrade dari SKU Enterprise ke SKU Business hanya diizinkan jika
pelanggan memiliki 300 slot atau kurang (di wilayah yang berlaku).
** Upgrade dari Enterprise Essentials ke Enterprise Standard atau Enterprise Plus hanya diizinkan jika domain diverifikasi.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[[["\u003cp\u003eVarious payment plans are available, including Annual/Monthly, Annual/Yearly, Flexible, Perpetual, and a free trial, with the flexibility for resellers to set their own billing terms with customers.\u003c/p\u003e\n"],["\u003cp\u003eThe Cloud Channel API supports a wide array of Google Workspace, Chrome Enterprise, and Cloud Identity SKUs, each offering different business-oriented features and tools.\u003c/p\u003e\n"],["\u003cp\u003eEntitlements can be upgraded or downgraded using specific API methods, with the flexibility to switch from annual plans to flexible plans for easier adjustments.\u003c/p\u003e\n"],["\u003cp\u003eDowngrading entitlements during the term is restricted for certain plans, necessitating a switch to a flexible plan before making changes, and manual downgrades are needed at renewal time.\u003c/p\u003e\n"],["\u003cp\u003eUpgrading or downgrading a service starts a new entitlement, ending the previous one, with new commitments starting when the API call is made, and transfer operations cannot be combined with SKU switch operations.\u003c/p\u003e\n"]]],[],null,["# Google Workspace products, SKUs, and plans\n\nPlans\n-----\n\nSeveral payment plans are available, including:\n\n- Annual/Monthly: Annual commitment with monthly, post-paid payments\n- Annual/Yearly: Annual commitment with yearly pre-payment\n- Flexible: Non-commitment plan with post-paid monthly payments\n- Perpetual: One-time, non-recurring payment\n- Free trial plan\n - Trial length is variable up to a maximum of 30 days.\n\nFor more information on these plans, see our page on\n[Choosing a payment plan for your customers](https://support.google.com/channelservices/answer/9548930).\n| **Key Point:** These plans do not define the billing relationship between a reseller and their customers. Resellers define their own billing terms with their customers.\n\nProducts and SKUs\n-----------------\n\nThe Cloud Channel API supports the following Google Workspace and\nChrome Enterprise products and their related Stock Keeping\nUnits (SKUs).\n\n### Google Chrome SKUs\n\nGoogle Chrome Enterprise provides the OS, browser, and devices your business\nneeds to cloud-power your workforce. \n\nFor more information, visit the\n[Chrome Enterprise site](https://chromeenterprise.google/).\n\nGoogle Chrome Enterprise includes the following SKUs:\n\n- Chrome Enterprise Upgrade (Annual)\n- Chrome Enterprise Upgrade (Perpetual)\n- Chrome Education Upgrade (Perpetual)\n- Chrome Non-profit Upgrade (Perpetual)\n\n### Google Workspace SKUs\n\nGoogle Workspace offers a rich suite of business-grade hosted\nemail and collaboration tools that can benefit organizations of any size. \n\nFor more information, see the\n[benefits of Google Workspace](https://workspace.google.com/).\n\nGoogle Workspace includes the following core SKUs:\n\n- Business Starter\n- Business Standard\n- Business Plus\n- Enterprise Standard\n- Enterprise Plus\n- Enterprise Essentials (only available as an `ANNUAL_MONTHLY` plan)\n\nGoogle Workspace also includes these add-on SKUs:\n\n- Enterprise Archived User\n- Google Drive Storage\n- Google Vault\n\n### Cloud Identity SKUs\n\nCloud Identity is a unified identity, access, app, and endpoint management\n(IAM/EMM) platform.\nFor more information, see [the Cloud Identity site](/identity).\n\nCloud Identity includes the following SKUs:\n\n- Cloud Identity Free\n- Cloud Identity Premium\n\nUpgrades and Downgrades\n-----------------------\n\n- For new customers, create a new entitlement with the\n [entitlements.create](/channel/docs/reference/rest/v1/accounts.customers.entitlements/create)\n method.\n\n- You can upgrade an entitlement using the\n [entitlements.changeOffer](/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeOffer)\n method with an offer for the SKU that you want to upgrade to.\n It isn't possible to upgrade Annual/Yearly subscriptions, but you can\n switch to Flexible using the [entitlements.changeRenewalSettings](/channel/docs/concepts/workspace/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeRenewalSettings)\n method, then perform an adjustment after the renewal event.\n\n- You can downgrade an entitlement using the\n [entitlements.changeOffer](/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeOffer)\n method with an offer for the SKU that you want to downgrade to.\n It isn't possible to downgrade Annual/Monthly and Annual/Yearly\n entitlements during term, and it cannot be done via renewal settings:\n the downgrade must be done manually on or after renewal time. We recommend that\n you switch to Flexible via [entitlements.changeRenewalSettings](/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeRenewalSettings),\n then perform an adjustment after the renewal event.\n See more details about downgrades on this [Help Center article](https://support.google.com/a/answer/6073179).\n\n- Transfer and SKU switch operations cannot be combined. For example, if you\n have a potential customer who is using Business Starter and wants\n to buy Enterprise Standard from you, you must transfer the customer first\n with the existing Business Starter SKU and then switch the SKU to\n Enterprise Standard.\n\n- Upgrades/downgrades start a new entitlement and terminates the previous one.\n For commit plans, a new commitment starts when the call to\n [entitlements.changeOffer](/channel/docs/concepts/workspace/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeOffer) is made,\n and does not co-term with the existing entitlement.\n\n| **Caution:** Payment plans impact how upgrades and downgrades work. Read above for details.\n\n### Upgrade/Downgrade matrix for G Suite SKUs\n\nThis matrix sums up acceptable upgrade and downgrade paths.\n\n### Upgrade/Downgrade matrix from G Suite SKUs to Google Workspace SKUs\n\nThis matrix sums up acceptable upgrade and downgrade paths.\n\n### Upgrade/Downgrade matrix for Google Workspace SKUs\n\nThis matrix sums up acceptable upgrade and downgrade paths.\n\n\\* Downgrade from Enterprise SKUs to Business SKUs is only allowed if the\ncustomer has 300 or fewer seats (in applicable regions).\n\n\\*\\* Upgrade from Enterprise Essentials to Enterprise Standard or Enterprise\nPlus is only permitted if the domain is verified."]]
