Beberapa produk dan fitur sedang dalam proses penggantian nama. Fitur playbook dan alur generatif juga dimigrasikan ke satu konsol gabungan. Lihat detailnya.
gunakan komponen Dialogflow ES jika laporan Anda terkait edisi Dialogflow ES.
Tim Dukungan Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis.
Untuk mengetahui informasi selengkapnya, lihat
Mendapatkan dukungan Google Cloud.
Dari halaman dokumentasi Dialogflow mana pun,
klik Kirim masukan di dekat bagian kanan atas atau bawah halaman.
Tindakan ini akan membuka formulir masukan khusus untuk halaman yang sedang Anda lihat.
Komentar Anda akan ditinjau oleh tim dokumentasi Dialogflow.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-18 UTC."],[[["\u003cp\u003ePaid Google Cloud and Dialogflow users should open support cases through the Google Cloud support console.\u003c/p\u003e\n"],["\u003cp\u003eBefore submitting a support request, users should check the Troubleshooting, FAQ, or Release Notes sections for potential answers.\u003c/p\u003e\n"],["\u003cp\u003eWhen opening a case, users must specify whether it pertains to Dialogflow CX or Dialogflow ES.\u003c/p\u003e\n"],["\u003cp\u003eUsers can find community support through the Dialogflow Cloud Forum and Stack Overflow, both monitored by Google on a best-effort basis.\u003c/p\u003e\n"],["\u003cp\u003eUsers can report issues or feature requests via Issue Trackers, searching for similar issues first before creating a new one.\u003c/p\u003e\n"]]],[],null,["# Getting support\n\nGoogle Cloud Support\n--------------------\n\nIf you have a paid [Google Cloud support plan](/support#support-plans)\nand use a [Dialogflow paid edition](/dialogflow/docs/editions),\nalways open support cases through the\n[Google Cloud support console](https://console.cloud.google.com/projectselector/support/cases).\n\nBefore submitting your request, check if [Troubleshooting](/dialogflow/docs/support/troubleshooting),\n[FAQ](/dialogflow/docs/support/faq), or [Release Notes](/dialogflow/docs/release-notes)\nhave answers to your questions.\n\nWhen opening a case,\n\n- use the Dialogflow CX component if your report is about the [Conversational Agents (Dialogflow CX) edition](/dialogflow/cx/docs);\n- use the Dialogflow ES component if your report is about the [Dialogflow ES edition](/dialogflow/es/docs).\n\nThe Google Cloud Support team\noffers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support,\nand access to a technical support manager.\nFor more information, see\n[Getting Google Cloud support](/support/docs).\n\nCommunity support\n-----------------\n\n### Google Cloud Forums\n\nSearch the [Dialogflow Cloud Forum](https://www.googlecloudcommunity.com/gc/forums/filteredbylabelpage/board-id/cloud-ai-ml/label-name/dialogflow) to discuss all\nDialogflow topics.\n\nCloud Forums are monitored by Google on a best-effort basis.\n\n### Stack Overflow\n\nAsk a question about Dialogflow on [Stack Overflow](https://stackoverflow.com/).\nSee the [general guidelines](/support/docs/community).\n\n- Dialogflow CX (tagged as `dialogflow-cx`)\n\n - [Ask a question](http://stackoverflow.com/questions/ask?tags=dialogflow-cx)\n - [See a list of all questions](http://stackoverflow.com/questions/tagged/dialogflow-cx)\n- Dialogflow ES (tagged as `dialogflow-es`)\n\n - [Ask a question](http://stackoverflow.com/questions/ask?tags=dialogflow-es)\n - [See a list of all questions](http://stackoverflow.com/questions/tagged/dialogflow-es)\n\nThe questions are monitored by Google on a best-effort basis.\n\n### File product issues or feature requests\n\nYou can report issues or file feature requests via Issue Trackers. See the [general guidelines](/support/docs/issue-trackers).\n\n- Conversational Agents (Dialogflow CX)\n\n - Search the [existing list](https://issuetracker.google.com/issues?q=componentid:956347+%2B%20status:open) for a similar issue before filing a new one.\n - If you do not find a similar issue and would like to report it, you can [create a new issue](https://issuetracker.google.com/issues/new?component=956347).\n- Dialogflow ES\n\n - Search the [existing list](https://issuetracker.google.com/issues?q=componentid:501190%2B%20status:open) for a similar issue before filing a new one.\n - If you do not find a similar issue and would like to report it, you can [create a new issue](https://issuetracker.google.com/issues/new?component=501190).\n\n### Slack\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nDialogflow and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Dialogflow, join the\n[`#dialogflow`](https://googlecloud-community.slack.com/messages/C83KUQCFM/)\nchannel.\n\n\nDocumentation issues\n--------------------\n\nFrom any Dialogflow documentation page,\nclick **Send feedback** near the top right or bottom of the page.\nThis will open a feedback form specific to the page you are viewing.\nYour comments will be reviewed by the Dialogflow documentation team."]]
