Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
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Filter this document's content by the agent type tag:
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Enable Cloud Logging for your agent
Activate Cloud Logging for your agent. This is essential for capturing data
and diagnosing problems in real conversations.
Collect Conversation IDs
When unexpected behavior occurs, collect the Dialogflow conversation
IDs. These IDs, found in the Conversation History, provide a way to trace the
execution path of a conversation and examine specific interactions.
Provide Complete Information to Support
When opening a support case with Cloud Support, include the relevant
conversation IDs and logs collected during your investigation. This
information is critical for debugging issues efficiently.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-02-18 UTC."],[],[]]
