[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["難以理解","hardToUnderstand","thumb-down"],["資訊或程式碼範例有誤","incorrectInformationOrSampleCode","thumb-down"],["缺少我需要的資訊/範例","missingTheInformationSamplesINeed","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-07-14 (世界標準時間)。"],[[["Agent Assist uses either conversation transcripts or knowledge documents to provide suggestions, requiring data upload before use."],["Conversation datasets, used for features like Smart Reply and Summarization, are collections of conversation transcripts that train custom suggestion models."],["Knowledge bases, used for FAQ Assist and Article Suggestion, are collections of knowledge documents that use baseline suggestion models, without requiring custom model training."],["The Agent Assist console is utilized for design-time and model testing, while all live operations must be executed via the API."],["Users can begin by creating a conversation dataset or a knowledge base to start using Agent Assist features."]]],[]]