Memecahkan masalah umum di Personalized Service Health
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Dokumen ini menjelaskan masalah yang mungkin Anda alami saat menggunakan Personalized Service Health dan cara mengatasinya.
API menampilkan error 403
Jika mengakses API saat API tidak diaktifkan, Anda akan menerima pesan error berikut:
{
"error": {
"code": 403,
"message": "Service Health API has not been used in project PROJECT_ID before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.",
"status": "PERMISSION_DENIED",
"details": [
{
"@type": "type.googleapis.com/google.rpc.Help",
"links": [
{
"description": "Google developers console API activation",
"url": "https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID"
}
]
},
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"reason": "SERVICE_DISABLED",
"domain": "googleapis.com",
"metadata": {
"consumer": "projects/PROJECT_ID",
"service": "servicehealth.googleapis.com"
}
}
]
}
}
Notifikasi tidak dikirim untuk insiden baru
Kesehatan Layanan yang Dipersonalisasi tidak akan mengirim notifikasi jika insiden memiliki relevansi Tidak Diketahui. Atau, kebijakan pemberitahuan Anda mungkin salah dikonfigurasi.
Memberikan masukan, meminta fitur, atau melaporkan masalah
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Tulis masukan, sarankan fitur, atau laporkan masalah.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-04 UTC."],[],[],null,["This document describes issues you may encounter in using Personalized Service Health and\nhow to resolve them.\n\nThe API is throwing a 403 error\n\nIf you access the API when it is not enabled, you will receive the following\nerror message: \n\n {\n \"error\": {\n \"code\": 403,\n \"message\": \"Service Health API has not been used in project \u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=\u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.\",\n \"status\": \"PERMISSION_DENIED\",\n \"details\": [\n {\n \"@type\": \"type.googleapis.com/google.rpc.Help\",\n \"links\": [\n {\n \"description\": \"Google developers console API activation\",\n \"url\": \"https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=\u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e\"\n }\n ]\n },\n {\n \"@type\": \"type.googleapis.com/google.rpc.ErrorInfo\",\n \"reason\": \"SERVICE_DISABLED\",\n \"domain\": \"googleapis.com\",\n \"metadata\": {\n \"consumer\": \"projects/\u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e\",\n \"service\": \"servicehealth.googleapis.com\"\n }\n }\n ]\n }\n }\n\nAn alert was not fired for a new incident\n\nPersonalized Service Health won't send a notification if an incident has a relevance of\n**Unknown**. Alternatively, your alert policy may be misconfigured.\n\nGive feedback, request features, or report issues\n\n1. Navigate to the **Help** button in the Google Cloud console global navigation bar.\n2. Select **Send feedback**.\n3. Write feedback, suggest features, or report an issue.\n4. (Optional) Include a screenshot.\n5. Select **Send**."]]
