This document provides an overview of Personalized Service Health, which helps you identify Google Cloud service health events relevant to your projects so you can manage and respond to them efficiently. Details of these disruptions are available in the Google Cloud console and a variety of integration points.
How Personalized Service Health works
The following diagram shows how Personalized Service Health makes service health events available.
You can access service health events with the following:
- Service Health dashboard: Track emerging and active Google Cloud incidents relevant to your projects.
- Service Health API: Pull service health event information per project or organization.
- Alerts: Get notified of events relevant to your projects. Alerts are based on logs in Cloud Logging.
- Logs: Export logs related to Google Cloud events.
How Personalized Service Health fits into Google Cloud Incident Communication
Personalized Service Health is your primary channel for incident information and service health events relevant to your projects.
Google Cloud uses multiple channels to communicate service health. To understand the roles of Personalized Service Health and the public Cloud Service Health (CSH) dashboard, see Google Cloud incident communication.
View active and past Google Cloud incidents in the Service Health dashboard
The Service Health dashboard in the Google Cloud console shows incidents that are relevant to your project, their state, and the impacted Google Cloud products and locations.
See the quickstart to learn how to access the Service Health dashboard.
View Google Cloud incidents and receive alerts on a mobile device
The Service Health dashboard is also available on a mobile device.
To receive alerts on your mobile device, you can configure an alerting policy to send alerts to your mobile device.
Request service health events using the Service Health API
The Service Health API lets you get service health events that might be impacting or have impacted your project, or get event details such as updates, start and end times, impacted Google Cloud products and locations, and state.
See the Service Health API reference for more information.
Configure alerts or export logs through Cloud Logging
Personalized Service Health logs service health events in Cloud Logging, and lets you set up alerts based on these logs. You can set up alerts for conditions such as when new incidents are reported, when existing incidents are updated, or when incidents for specific Google Cloud products or locations are created or updated.
See the quickstart for setting up an alert in the Service Health dashboard.
View Google Cloud incidents for your applications
If you manage Google Cloud resources using App Hub, Cloud Hub lets you view Google Cloud incidents for your applications. This feature supports incidents that meet both of the following conditions:
- Relate to products that support App Hub and Gemini Cloud Assist.
- Have Related relevance.
If you don't have an application set up, do the following to display incidents in Cloud Hub:
- Configure a folder for application management.
- Set up App Hub and create an application.
- If needed, ensure that you have the following permissions:
servicehealth.events.listapphub.applications.geton the specific applicationapphub.applications.list
- If needed, enable the App Hub API.
Next steps
- Learn more about Google Cloud incident communication.
- Review key Personalized Service Health concepts.