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After you've
turned on Product Requests,
your users can request that you procure products within your organization. These
requests are called procurement requests. When a procurement
request is created, you receive a notification, and can review and authorize their request.
After you approve or deny a request, Cloud Marketplace sends an email to
the requester with the status of their request and any message that you
included. This email doesn't include your contact information and can't be used
to message you, and replies to the notification aren't forwarded to
administrators.
Multiple people can request the same product. If you see multiple requests for
the same product in your Pending tab, you must approve or deny each request
to move it to the corresponding relevant tab.
You must have the required IAM permissions to procure
products for each Cloud Billing account in your organization.
Review a procurement request
Accounts with the consumerprocurement.orders.place IAM
permission for an organization can view all of that organization's procurement
requests, and can complete or deny requests.
Procurement requests are associated with both a user and a project, so you can
receive multiple requests for the same product.
To review a request, complete the following steps:
Open the procurement request. You can access this from the email, or view
all requests by opening the Marketplace governance page and then
clicking Manage procurement requests.
Review the details of the procurement request.
Approve a procurement request
To approve a procurement request, follow the preceding steps
to review the request, and then complete the following additional steps:
From the request's Resolve request dialog, click Accept request.
To go directly to the page to purchase the product, click the Procure
button that appears.
To procure the product, complete the form that appears.
After you've procured the product, return to the Resolve request dialog to
enter a message to the requester, including any information that they need to
access the product or to contact an administrator.
After you've entered your message, click Send and finish.
Deny a procurement request
To deny a procurement request, follow the preceding steps to
review the request, and then complete the following additional steps:
In the Resolve request dialog, click Deny request
Enter a message to the requester explaining the rationale behind your
decision.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# Manage requests to procure products\n\nAfter you've\n[turned on Product Requests](/marketplace/docs/governance/product-requests),\nyour users can request that you procure products within your organization. These\nrequests are called *procurement requests*. When a procurement\nrequest is created, you receive a notification, and can review and authorize their request.\n\nAfter you approve or deny a request, Cloud Marketplace sends an email to\nthe requester with the status of their request and any message that you\nincluded. This email doesn't include your contact information and can't be used\nto message you, and replies to the notification aren't forwarded to\nadministrators.\n\nMultiple people can request the same product. If you see multiple requests for\nthe same product in your **Pending** tab, you must approve or deny each request\nto move it to the corresponding relevant tab.\n\nBefore you begin\n----------------\n\n- You must have the required [Identity and Access Management (IAM) permissions](/marketplace/docs/governance/product-requests#requirements) to receive\n procurement request notifications.\n\n- You must have the required [IAM permissions](/marketplace/docs/governance/product-requests#requirements) to procure\n products for each Cloud Billing account in your organization.\n\n| **Note:** If [Marketplace User Access Restrictions](/marketplace/docs/governance/strict-user-access) is turned on, administrators require [additional permissions](/marketplace/docs/governance/strict-user-access#required-permissions) to manage access requests.\n\nReview a procurement request\n----------------------------\n\nAccounts with the `consumerprocurement.orders.place` IAM\npermission for an organization can view all of that organization's procurement\nrequests, and can complete or deny requests.\n\nProcurement requests are associated with both a user and a project, so you can\nreceive multiple requests for the same product.\n\nTo review a request, complete the following steps:\n\n1. Open the procurement request. You can access this from the email, or view\n all requests by opening the **Marketplace governance** page and then\n clicking **Manage procurement requests**.\n\n2. Review the details of the procurement request.\n\n### Approve a procurement request\n\nTo approve a procurement request, [follow the preceding steps](#manage-requests)\nto review the request, and then complete the following additional steps:\n\n1. From the request's **Resolve request** dialog, click **Accept request**.\n\n2. To go directly to the page to purchase the product, click the **Procure**\n button that appears.\n\n3. To procure the product, complete the form that appears.\n\n4. After you've procured the product, return to the **Resolve request** dialog to\n enter a message to the requester, including any information that they need to\n access the product or to contact an administrator.\n\n5. After you've entered your message, click **Send and finish**.\n\n### Deny a procurement request\n\nTo deny a procurement request, [follow the preceding steps](#manage-requests) to\nreview the request, and then complete the following additional steps:\n\n1. In the **Resolve request** dialog, click **Deny request**\n\n2. Enter a message to the requester explaining the rationale behind your\n decision.\n\n3. Click **Deny**."]]
