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The search widget includes feedback buttons that help
Google assess search quality issues. You can turn this feature on using the
Google Cloud console.
When the feedback feature is turned on, the widget rendered on your web page
displays Thumbs up and Thumbs down buttons. Your end users can click the
buttons to indicate whether the quality of the results appeared as expected. If
a user clicks the Thumbs down button, they are prompted to select from a
list of reasons why the quality is not as expected and to provide additional
comments.
If you use access control for your data sources, these configuration
settings also apply to your web app.
Turn feedback buttons on or off
To turn feedback buttons, thumb_up and thumb_down, in your widget on or off,
follow these steps:
In the Google Cloud console, go to the Agent Builder page.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-02 UTC."],[[["This feature is currently in Preview, governed by Pre-GA Offerings Terms and Generative AI Preview terms, and may have limited support with potential compatibility issues between versions."],["The search widget includes optional feedback buttons (Thumbs up/down) that users can utilize to evaluate the search result quality, providing Google with data to assess search issues."],["Enabling the feedback feature adds \"Thumbs up\" and \"Thumbs down\" buttons to the widget, allowing users to indicate if the search results meet their expectations and provide further commentary if needed."],["You can enable or disable the feedback buttons in the Google Cloud console under the Agent Builder's UI tab for a specific search application."],["While user feedback from the widget is not accessible to you, it is used by Google to enhance search quality, but users should refrain from including PII or sensitive information in their feedback."]]],[]]
