たとえば、部屋予約サービスに「I'd like to book a room.」などのトレーニング フレーズが含まれているとします。一方で、エンドユーザーが部屋に関する本を購入したい場合、「I'd like to buy a book about rooms.」と言うかもしれません。このエンドユーザーの表現がインテントにマッチングしないようにするには、そのフレーズをネガティブ サンプルとして追加します。
[[["わかりやすい","easyToUnderstand","thumb-up"],["問題の解決に役立った","solvedMyProblem","thumb-up"],["その他","otherUp","thumb-up"]],[["わかりにくい","hardToUnderstand","thumb-down"],["情報またはサンプルコードが不正確","incorrectInformationOrSampleCode","thumb-down"],["必要な情報 / サンプルがない","missingTheInformationSamplesINeed","thumb-down"],["翻訳に関する問題","translationIssue","thumb-down"],["その他","otherDown","thumb-down"]],["最終更新日 2025-04-03 UTC。"],[[["Two intents, the default welcome intent and the default fallback intent, are automatically created when you create an agent."],["The default welcome intent is triggered at the start of a conversation to greet the user, and it can be matched either by a greeting training phrase or a welcome event from an integration."],["The default fallback intent activates when the agent fails to match the user's input with any other defined intents, and it comes pre-configured with responses that can be customized."],["You can customize the responses of both default intents, ensuring they effectively guide the user, and even add negative examples to the fallback intent."],["You can create additional fallback intents and use contexts to customize the fallback responses."]]],[]]
