ConversationConfig

Configuration that applies to all conversations.

JSON representation
{
  "agentId": string,
  "agentChannel": integer,
  "customerChannel": integer
}
Fields
agentId

string

Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the metadataBucketUri.

agentChannel

integer

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

customerChannel

integer

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.