A API Cloud Channel oferece suporte aos seguintes produtos do Google Workspace e
do Chrome Enterprise e às respectivas unidades de manutenção de estoque (SKUs).
SKUs do Google Chrome
O Google Chrome Enterprise oferece o SO, o navegador e os dispositivos necessários para que sua empresa
capacite sua equipe a trabalhar na nuvem.
Para mais informações, acesse o
site do Chrome Enterprise.
O Google Chrome Enterprise inclui os seguintes SKUs:
Upgrade do Chrome Enterprise (anual)
Upgrade do Chrome Enterprise (perpétuo)
Upgrade do Chrome Education (perpétuo)
Upgrade do Chrome Nonprofit (perpétuo)
SKUs do Google Workspace
O Google Workspace oferece um pacote completo de ferramentas de e-mail e colaboração
hospedadas para empresas que podem beneficiar organizações de qualquer tamanho.
Para mais informações, consulte os
benefícios do Google Workspace.
O Google Workspace inclui as seguintes SKUs principais:
Business Starter
Business Standard
Business Plus
Enterprise Standard
Enterprise Plus
Enterprise Essentials
(somente disponível como um plano ANNUAL_MONTHLY)
O Google Workspace também inclui estes SKUs de complemento:
Usuário arquivado da empresa
Armazenamento no Google Drive
Google Vault
SKUs do Cloud Identity
O Cloud Identity é uma plataforma unificada de gerenciamento de endpoints, identidade, acesso e apps
(IAM/EMM).
Para mais informações, consulte o site do Cloud Identity.
É possível fazer upgrade de um direito de acesso usando o método
entitlements.changeOffer
com uma oferta para o SKU que você quer atualizar.
Não é possível fazer upgrade de assinaturas anuais, mas você pode
mudar para o plano flexível usando o método entitlements.changeRenewalSettings
e fazer um ajuste após o evento de renovação.
É possível fazer downgrade de um direito de acesso usando o método
entitlements.changeOffer
com uma oferta para o SKU que você quer downgrade.
Não é possível fazer downgrade de direitos anuais/mensais e anuais/anuais
durante o período e não pode ser feito nas configurações de renovação:
o downgrade precisa ser feito manualmente no momento da renovação ou depois. Recomendamos
mudar para o plano flexível usando entitlements.changeRenewalSettings
e fazer um ajuste após o evento de renovação.
Confira mais detalhes sobre downgrades neste artigo da Central de Ajuda.
Não é possível combinar operações de transferência e troca de SKU. Por exemplo, se você
tiver um cliente em potencial que está usando o Business Starter e quer
comprar o Enterprise Standard, primeiro transfira o cliente
com a SKU do Business Starter e depois mude para
o Enterprise Standard.
Os upgrades/downgrades iniciam um novo direito e encerram o anterior.
Para planos de compromisso, um novo compromisso começa quando a chamada para
entitlements.changeOffer é feita
e não é simultânea ao direito existente.
Matriz de upgrade/downgrade para SKUs do G Suite
Esta matriz resume os caminhos de upgrade e downgrade aceitáveis.
De ↓ a →
G Suite Basic
G Suite Business
G Suite Basic
Upgradeável
G Suite Business
Downgradeável
Matriz de upgrade/downgrade de SKUs do G Suite para SKUs do Google Workspace
Esta matriz resume os caminhos de upgrade e downgrade aceitáveis.
De ↓ a →
Business Starter
Business Standard
Business Plus
Enterprise Standard
Enterprise Plus
G Suite Basic
Upgradeável
Upgradeável
Upgradeável
Upgradeável
Upgradeável
G Suite Business
Downgradeável
Upgradeável
Upgradeável
Upgradeável
Upgradeável
Matriz de upgrade/downgrade para SKUs do Google Workspace
Esta matriz resume os caminhos de upgrade e downgrade aceitáveis.
De ↓ a →
Business Starter
Business Standard
Business Plus
Enterprise Standard
Enterprise Plus
Business Starter
Upgradeável
Upgradeável
Upgradeável
Upgradeável
Business Standard
Downgradeável
Upgradeável
Upgradeável
Upgradeável
Business Plus
Downgradeável
Downgradeável
Upgradeável
Upgradeável
Enterprise Standard
Downgradeável*
Downgradeável*
Downgradeável*
Upgradeável
Enterprise Plus
Downgradeável*
Downgradeável*
Downgradeável*
Downgradeável
Enterprise Essentials
Upgrade possível**
Upgrade possível**
* O downgrade de SKUs Enterprise para SKUs Business só é permitido se o
cliente tiver 300 ou menos assentos (nas regiões aplicáveis).
** O upgrade do Enterprise Essentials para o Enterprise Standard ou Enterprise Plus só é permitido se o domínio for verificado.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-19 UTC."],[[["\u003cp\u003eVarious payment plans are available, including Annual/Monthly, Annual/Yearly, Flexible, Perpetual, and a free trial, with the flexibility for resellers to set their own billing terms with customers.\u003c/p\u003e\n"],["\u003cp\u003eThe Cloud Channel API supports a wide array of Google Workspace, Chrome Enterprise, and Cloud Identity SKUs, each offering different business-oriented features and tools.\u003c/p\u003e\n"],["\u003cp\u003eEntitlements can be upgraded or downgraded using specific API methods, with the flexibility to switch from annual plans to flexible plans for easier adjustments.\u003c/p\u003e\n"],["\u003cp\u003eDowngrading entitlements during the term is restricted for certain plans, necessitating a switch to a flexible plan before making changes, and manual downgrades are needed at renewal time.\u003c/p\u003e\n"],["\u003cp\u003eUpgrading or downgrading a service starts a new entitlement, ending the previous one, with new commitments starting when the API call is made, and transfer operations cannot be combined with SKU switch operations.\u003c/p\u003e\n"]]],[],null,["# Google Workspace products, SKUs, and plans\n\nPlans\n-----\n\nSeveral payment plans are available, including:\n\n- Annual/Monthly: Annual commitment with monthly, post-paid payments\n- Annual/Yearly: Annual commitment with yearly pre-payment\n- Flexible: Non-commitment plan with post-paid monthly payments\n- Perpetual: One-time, non-recurring payment\n- Free trial plan\n - Trial length is variable up to a maximum of 30 days.\n\nFor more information on these plans, see our page on\n[Choosing a payment plan for your customers](https://support.google.com/channelservices/answer/9548930).\n| **Key Point:** These plans do not define the billing relationship between a reseller and their customers. Resellers define their own billing terms with their customers.\n\nProducts and SKUs\n-----------------\n\nThe Cloud Channel API supports the following Google Workspace and\nChrome Enterprise products and their related Stock Keeping\nUnits (SKUs).\n\n### Google Chrome SKUs\n\nGoogle Chrome Enterprise provides the OS, browser, and devices your business\nneeds to cloud-power your workforce. \n\nFor more information, visit the\n[Chrome Enterprise site](https://chromeenterprise.google/).\n\nGoogle Chrome Enterprise includes the following SKUs:\n\n- Chrome Enterprise Upgrade (Annual)\n- Chrome Enterprise Upgrade (Perpetual)\n- Chrome Education Upgrade (Perpetual)\n- Chrome Non-profit Upgrade (Perpetual)\n\n### Google Workspace SKUs\n\nGoogle Workspace offers a rich suite of business-grade hosted\nemail and collaboration tools that can benefit organizations of any size. \n\nFor more information, see the\n[benefits of Google Workspace](https://workspace.google.com/).\n\nGoogle Workspace includes the following core SKUs:\n\n- Business Starter\n- Business Standard\n- Business Plus\n- Enterprise Standard\n- Enterprise Plus\n- Enterprise Essentials (only available as an `ANNUAL_MONTHLY` plan)\n\nGoogle Workspace also includes these add-on SKUs:\n\n- Enterprise Archived User\n- Google Drive Storage\n- Google Vault\n\n### Cloud Identity SKUs\n\nCloud Identity is a unified identity, access, app, and endpoint management\n(IAM/EMM) platform.\nFor more information, see [the Cloud Identity site](/identity).\n\nCloud Identity includes the following SKUs:\n\n- Cloud Identity Free\n- Cloud Identity Premium\n\nUpgrades and Downgrades\n-----------------------\n\n- For new customers, create a new entitlement with the\n [entitlements.create](/channel/docs/reference/rest/v1/accounts.customers.entitlements/create)\n method.\n\n- You can upgrade an entitlement using the\n [entitlements.changeOffer](/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeOffer)\n method with an offer for the SKU that you want to upgrade to.\n It isn't possible to upgrade Annual/Yearly subscriptions, but you can\n switch to Flexible using the [entitlements.changeRenewalSettings](/channel/docs/concepts/workspace/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeRenewalSettings)\n method, then perform an adjustment after the renewal event.\n\n- You can downgrade an entitlement using the\n [entitlements.changeOffer](/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeOffer)\n method with an offer for the SKU that you want to downgrade to.\n It isn't possible to downgrade Annual/Monthly and Annual/Yearly\n entitlements during term, and it cannot be done via renewal settings:\n the downgrade must be done manually on or after renewal time. We recommend that\n you switch to Flexible via [entitlements.changeRenewalSettings](/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeRenewalSettings),\n then perform an adjustment after the renewal event.\n See more details about downgrades on this [Help Center article](https://support.google.com/a/answer/6073179).\n\n- Transfer and SKU switch operations cannot be combined. For example, if you\n have a potential customer who is using Business Starter and wants\n to buy Enterprise Standard from you, you must transfer the customer first\n with the existing Business Starter SKU and then switch the SKU to\n Enterprise Standard.\n\n- Upgrades/downgrades start a new entitlement and terminates the previous one.\n For commit plans, a new commitment starts when the call to\n [entitlements.changeOffer](/channel/docs/concepts/workspace/channel/docs/reference/rest/v1/accounts.customers.entitlements/changeOffer) is made,\n and does not co-term with the existing entitlement.\n\n| **Caution:** Payment plans impact how upgrades and downgrades work. Read above for details.\n\n### Upgrade/Downgrade matrix for G Suite SKUs\n\nThis matrix sums up acceptable upgrade and downgrade paths.\n\n### Upgrade/Downgrade matrix from G Suite SKUs to Google Workspace SKUs\n\nThis matrix sums up acceptable upgrade and downgrade paths.\n\n### Upgrade/Downgrade matrix for Google Workspace SKUs\n\nThis matrix sums up acceptable upgrade and downgrade paths.\n\n\\* Downgrade from Enterprise SKUs to Business SKUs is only allowed if the\ncustomer has 300 or fewer seats (in applicable regions).\n\n\\*\\* Upgrade from Enterprise Essentials to Enterprise Standard or Enterprise\nPlus is only permitted if the domain is verified."]]
