[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],[],[[["\u003cp\u003eAgent Assist utilizes machine learning to offer real-time suggestions to human agents during customer conversations.\u003c/p\u003e\n"],["\u003cp\u003eSuggestions are customized based on your uploaded data, ensuring they align with your specific business needs.\u003c/p\u003e\n"],["\u003cp\u003eThe platform offers multiple features, like Smart Reply, to provide diverse types of suggestions.\u003c/p\u003e\n"],["\u003cp\u003eAgent Assist offers resources for how-to guides, API references, basic concepts, and training tutorials.\u003c/p\u003e\n"]]],[],null,["# Agent Assist documentation\n\nAgent Assist uses machine learning technology to provide suggestions to your\nhuman agents when they are in a conversation with a customer.\nSuggestions are based on your own uploaded data and therefore can be tailored\nto your specific business needs. Agent Assist also has multiple features that\nyou can use to provide different types of suggestions and fine tune the\nsuggested content that is provided to your agents. For example, you can\nconfigure suggestions using the Smart Reply feature. Each time an end-user asks\na question, Agent Assist can provide suggested responses to the human agent. \n[description\n### How-to guides\nLearn a task](/agent-assist/docs/how-to) [code\n### APIs and reference\nSee the Agent Assist REST, RPC, or client libraries reference documentation](/agent-assist/docs/reference-index) [class\n### Concepts\nLearn Agent Assist basics](/agent-assist/docs/concepts) [assignment\n### Tutorials\nLearn how to train a model and test your results using the Agent Assist simulator, no coding required](/agent-assist/docs/tutorials)"]]
