Manage Cloud Billing support cases

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You can manage support cases for your Cloud Billing account in the Google Cloud console.

To manage Cloud Billing support cases, you must be a Billing Account Administrator. For more information, see Get Cloud Billing support.

1. In the Google Cloud console, go to the Billing support cases page.

   Go to Billing support cases

2. In the Billing account list, select a billing account to go to its support cases page.

3. You can use the filter_list Filter to filter the list of displayed support cases.

4. To view or update a support case, click the case title.

5. If the support case is open, you can add comments, upload file attachments, or edit case attributes.

6. If the support case has been closed less than 15 days, you can reopen it. Otherwise, you can create a new support case.