Interface protos.google.cloud.contactcenterinsights.v1.AnalysisResult.ICallAnalysisMetadata (3.3.0)

Properties of a CallAnalysisMetadata.

Package

@google-cloud/contact-center-insights

Properties

annotations

annotations?: (google.cloud.contactcenterinsights.v1.ICallAnnotation[]|null);

CallAnalysisMetadata annotations

entities

entities?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IEntity }|null);

CallAnalysisMetadata entities

intents

intents?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IIntent }|null);

CallAnalysisMetadata intents

issueModelResult

issueModelResult?: (google.cloud.contactcenterinsights.v1.IIssueModelResult|null);

CallAnalysisMetadata issueModelResult

phraseMatchers

phraseMatchers?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IPhraseMatchData }|null);

CallAnalysisMetadata phraseMatchers

sentiments

sentiments?: (google.cloud.contactcenterinsights.v1.IConversationLevelSentiment[]|null);

CallAnalysisMetadata sentiments