Properties of a CallAnalysisMetadata.
Package
@google-cloud/contact-center-insightsProperties
annotations
annotations?: (google.cloud.contactcenterinsights.v1.ICallAnnotation[]|null);
CallAnalysisMetadata annotations
entities
entities?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IEntity }|null);
CallAnalysisMetadata entities
intents
intents?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IIntent }|null);
CallAnalysisMetadata intents
issueModelResult
issueModelResult?: (google.cloud.contactcenterinsights.v1.IIssueModelResult|null);
CallAnalysisMetadata issueModelResult
phraseMatchers
phraseMatchers?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IPhraseMatchData }|null);
CallAnalysisMetadata phraseMatchers
qaScorecardResults
qaScorecardResults?: (google.cloud.contactcenterinsights.v1.IQaScorecardResult[]|null);
CallAnalysisMetadata qaScorecardResults
sentiments
sentiments?: (google.cloud.contactcenterinsights.v1.IConversationLevelSentiment[]|null);
CallAnalysisMetadata sentiments
silence
silence?: (google.cloud.contactcenterinsights.v1.IConversationLevelSilence|null);
CallAnalysisMetadata silence