Properties of a ConversationMeasure.
Package
@google-cloud/contact-center-insightsProperties
averageAgentSentimentScore
averageAgentSentimentScore?: (number|null);
ConversationMeasure averageAgentSentimentScore
averageClientSentimentScore
averageClientSentimentScore?: (number|null);
ConversationMeasure averageClientSentimentScore
averageCustomerSatisfactionRating
averageCustomerSatisfactionRating?: (number|null);
ConversationMeasure averageCustomerSatisfactionRating
averageDuration
averageDuration?: (google.protobuf.IDuration|null);
ConversationMeasure averageDuration
averageQaNormalizedScore
averageQaNormalizedScore?: (number|null);
ConversationMeasure averageQaNormalizedScore
averageQaQuestionNormalizedScore
averageQaQuestionNormalizedScore?: (number|null);
ConversationMeasure averageQaQuestionNormalizedScore
averageSilencePercentage
averageSilencePercentage?: (number|null);
ConversationMeasure averageSilencePercentage
averageTurnCount
averageTurnCount?: (number|null);
ConversationMeasure averageTurnCount
conversationCount
conversationCount?: (number|null);
ConversationMeasure conversationCount
qaTagScores
qaTagScores?: (google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.IQaTagScore[]|null);
ConversationMeasure qaTagScores