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After you order a Cross-Site Interconnect connection, Google sends you
and the NOC (technical contact) an email with your
Letter of Authorization and Connecting Facility Assignment (LOA-CFA)
(one PDF file per connection). You must send these LOA-CFAs to your vendor so
that they can install your connections. If you don't, your connections won't
get connected.
If you can't find the LOA-CFAs in your email, retrieve them from the
Google Cloud console. You can also respond to your order confirmation email for
additional assistance.
After the status of a Cross-Site Interconnect connection changes to PROVISIONED, the
LOA-CFA is no longer valid, necessary, or available in the
Google Cloud console.
Permissions required for this task
To perform this task, you must have been granted the following permissions
or the following Identity and Access Management (IAM) roles.
On the Physical connections tab, for the
Cross-Site Interconnect connection that contains
the LOA-CFAs that you need, select the options button, and then select Download LOA-CFA.
Submit your LOA-CFAs to your vendor so that they can provision your
connections. For more information, contact the colocation facility that
you're working with.
To help you solve common issues that you might encounter when using
Cross-Site Interconnect, see
Troubleshooting.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[],[],null,["# Retrieve LOA-CFAs\n\nAfter you order a Cross-Site Interconnect connection, Google sends you\nand the NOC (technical contact) an email with your\n[Letter of Authorization and Connecting Facility Assignment (LOA-CFA)](/network-connectivity/docs/interconnect/concepts/terminology#loa)\n(one PDF file per connection). You must send these LOA-CFAs to your vendor so\nthat they can install your connections. If you don't, your connections won't\nget connected.\n\nIf you can't find the LOA-CFAs in your email, retrieve them from the\nGoogle Cloud console. You can also respond to your order confirmation email for\nadditional assistance.\n\nAfter the status of a Cross-Site Interconnect connection changes to `PROVISIONED`, the\nLOA-CFA is no longer valid, necessary, or available in the\nGoogle Cloud console.\n|\n| **Preview**\n|\n|\n| This product is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA products are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\n#### Permissions required for this task\n\nTo perform this task, you must have been granted the following permissions\n*or* the following Identity and Access Management (IAM) roles.\n\n**Permissions**\n\n- `compute.interconnects.create`\n\n**Roles**\n\n- Owner (`roles/owner`)\n- Editor (`roles/editor`)\n- Compute Network Admin (`roles/compute.networkAdmin`) \n\n### Console\n\n1. In the Google Cloud console, go to the **Interconnect** page.\n\n\n [Go to Interconnect](https://console.cloud.google.com/hybrid/interconnects/list)\n\n \u003cbr /\u003e\n\n2. On the **Physical connections** tab, for the\n Cross-Site Interconnect connection that contains\n the LOA-CFAs that you need, select the options button, and then select **Download LOA-CFA**.\n\n3. Submit your LOA-CFAs to your vendor so that they can provision your\n connections. For more information, contact the colocation facility that\n you're working with.\n\nTo help you solve common issues that you might encounter when using\nCross-Site Interconnect, see\n[Troubleshooting](/network-connectivity/docs/interconnect/support/troubleshooting)."]]