Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Dapatkan paket dukungan Google
Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti
cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis. Untuk
mengetahui informasi selengkapnya, lihat Cloud Customer Care.
Mendapatkan dukungan dari komunitas
Anda bisa mendapatkan bantuan terkait masalah Memorystore for Redis di Stack Overflow atau Google Grup. Saat memposting pertanyaan, berikan:
Deskripsi masalah Anda, termasuk pesan error apa pun.
Apa yang Anda coba lakukan.
Waktu dan tanggal (termasuk zona waktu) Anda mengalami masalah.
Alat atau library yang Anda gunakan untuk berinteraksi dengan Memorystore for Redis.
Contoh kode, jika ada dan memungkinkan.
Ajukan pertanyaan di Stack Overflow
Ajukan pertanyaan tentang Memorystore for Redis di
Stack Overflow.
Gunakan tag google-cloud-memorystore untuk pertanyaan tentang
Memorystore for Redis. Tag ini tidak hanya menerima respons dari
komunitas Stack Overflow, tetapi juga dari engineer Google, yang memantau tag
dan menawarkan dukungan tidak resmi.
Membahas Memorystore for Redis
Bergabunglah dengan grup Google
google-cloud-memorystore-discuss
untuk membahas Memorystore for Redis dan menerima pengumuman serta info terbaru Memorystore for Redis.
Anda juga dapat mengunjungi Google Cloud
komunitas Slack untuk membahas
Memorystore for Redis dan produk Google Cloud lainnya. Jika Anda
belum bergabung,
gunakan formulir ini untuk mendaftar.
Untuk Memorystore for Redis, bergabunglah dengan saluran
#memorystore.
Untuk melaporkan bug atau masalah terkait dokumentasi Memorystore, klik
"Kirim masukan" di dekat bagian kanan atas halaman dokumentasi. Tindakan ini akan membuka
formulir masukan. Komentar Anda akan ditinjau oleh tim Memorystore for Redis.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-19 UTC."],[],[],null,["# Getting support\n\n| **Note:** If you are looking for the Memorystore for Redis Cluster documentation, see [Getting support](/memorystore/docs/cluster/getting-support).\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\nYou can get assistance with your Memorystore for Redis issue on either Stack\nOverflow or Google Groups. When posting your question, provide:\n\n- A description of your problem, including any error messages.\n- What you were attempting to do.\n- The time and date (including timezone) you encountered the problem.\n- The tool or library that you use to interact with Memorystore for Redis.\n- A code sample, if applicable and possible.\n\n### Ask a question on Stack Overflow\n\nAsk a question about Memorystore for Redis on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-memorystore).\nUse the tag `google-cloud-memorystore` for questions about\nMemorystore for Redis. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Memorystore for Redis\n\nJoin the\n[google-cloud-memorystore-discuss](https://groups.google.com/forum/#!forum/google-cloud-memorystore-discuss)\nGoogle group to discuss Memorystore for Redis and receive\nMemorystore for Redis announcements and updates.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nMemorystore for Redis and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Memorystore for Redis, join the\n[`#memorystore`](https://googlecloud-community.slack.com/messages/CALFSML80/)\nchannel.\n\n\n### Get Memorystore for Redis announcements\n\nAll announcements are made in the\n[google-cloud-memorystore-announce](https://groups.google.com/forum/#!forum/google-cloud-memorystore-announce)\ngroup. Please monitor that group for important announcements.\n\nFile bugs or feature requests\n-----------------------------\n\nTo file a bug or feature request for Memorystore for Redis, see [Report issues and request features with issue trackers](/support/docs/issue-trackers).\n\nTo report a bug or issue with the Memorystore documentation, click\n\"Send feedback\" near the top right of any documentation page. This will open a\nfeedback form. Your comments will be reviewed by the Memorystore for Redis\nteam."]]
