Infrastructure capacity management requests, like increasing or decreasing the number of Message
Processors based on expected API traffic volume, are meant to manage the infrastructure capacity
in Apigee.
These requests are typically made when you anticipate an increase in the API traffic volume for
a certain time due to events such as an upcoming holiday shopping season or planned sales
promotions.
Service request description
Can I do this myself?
How to perform this operation?
Apigee infrastructure capacity management
No
Follow the guidelines provided in the following section and file a
support ticket with the Support team.
Guidelines for raising an Infrastructure Capacity Management request
Follow these steps to create a support request at least 14 days before the start of the desired capacity change. Timely communication with support will ensure that your Apigee organization will have sufficient capacity to handle the expected demand.
Estimate the maximum traffic volume expected during the time period along with the maximum payload.
Perform
stress/load testing on your API proxies with the estimated maximum volume of traffic
and payload. Resolve any issues observed during the testing.
File a support ticket with the following details:
Apigee organization details:
Google Cloud Project ID
Apigee organization name
Details of the event with dates when the higher traffic volume is expected
Event start date
Event end date
The maximum traffic volume and payload size expected
References to any previous support tickets when the load/stress testing was performed
Any other details which Apigee Support needs to be aware of
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-20 UTC."],[[["\u003cp\u003eThis documentation pertains to managing infrastructure capacity for Apigee, excluding Apigee hybrid users who manage their capacity directly.\u003c/p\u003e\n"],["\u003cp\u003eInfrastructure capacity management requests involve adjusting the number of Message Processors to handle anticipated changes in API traffic volume, typically for events like holiday shopping or sales promotions.\u003c/p\u003e\n"],["\u003cp\u003eRequests for capacity adjustments must be submitted at least 14 days in advance to ensure Apigee can accommodate the expected demand.\u003c/p\u003e\n"],["\u003cp\u003eWhen submitting a request, users need to provide details about their Apigee organization, the event dates, expected maximum traffic volume, payload size, and any relevant prior support ticket information.\u003c/p\u003e\n"]]],[],null,[]]
