排查 Personalized Service Health 中的常见问题

本文档介绍了您在使用个性化服务健康度时可能会遇到的问题以及如何解决这些问题。

API 抛出 403 错误

如果您在该 API 未启用时访问该 API，则会收到以下错误消息：

{
  "error": {
    "code": 403,
    "message": "Service Health API has not been used in project PROJECT_ID before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.",
    "status": "PERMISSION_DENIED",
    "details": [
      {
        "@type": "type.googleapis.com/google.rpc.Help",
        "links": [
          {
            "description": "Google developers console API activation",
            "url": "https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID"
          }
        ]
      },
      {
        "@type": "type.googleapis.com/google.rpc.ErrorInfo",
        "reason": "SERVICE_DISABLED",
        "domain": "googleapis.com",
        "metadata": {
          "consumer": "projects/PROJECT_ID",
          "service": "servicehealth.googleapis.com"
        }
      }
    ]
  }
}

系统未针对新突发事件触发提醒

如果突发事件的相关性为未知，Personalized Service Health 将不会发送通知。或者，您的提醒政策可能配置有误。

提供反馈、请求功能或报告问题

  1. 前往 Google Cloud 控制台全局导航栏中的 Support（支持）按钮。
  2. 选择发送反馈。
  3. 撰写反馈、提出功能建议或报告问题。
  4. （可选）附上屏幕截图。
  5. 选择发送。