Resolver problemas comuns no Personalized Service Health
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Este documento descreve os problemas que você pode encontrar ao usar a integridade do serviço personalizada e como resolvê-los.
A API está gerando um erro 403
Se você acessar a API quando ela não estiver ativada, vai receber a seguinte mensagem de erro:
{
"error": {
"code": 403,
"message": "Service Health API has not been used in project PROJECT_ID before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.",
"status": "PERMISSION_DENIED",
"details": [
{
"@type": "type.googleapis.com/google.rpc.Help",
"links": [
{
"description": "Google developers console API activation",
"url": "https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID"
}
]
},
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"reason": "SERVICE_DISABLED",
"domain": "googleapis.com",
"metadata": {
"consumer": "projects/PROJECT_ID",
"service": "servicehealth.googleapis.com"
}
}
]
}
}
Um alerta não foi acionado para um novo incidente
O Personalized Service Health não envia uma notificação se a relevância de um incidente for Desconhecida. Como alternativa, sua política de alertas pode estar configurada incorretamente.
Enviar feedback, pedir recursos ou informar problemas
Navegue até o botão Ajuda na barra de navegação global do console Google Cloud .
Selecione Enviar feedback.
Escrever feedback, sugerir recursos ou informar um problema.
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Difícil de entender","hardToUnderstand","thumb-down"],["Informações incorretas ou exemplo de código","incorrectInformationOrSampleCode","thumb-down"],["Não contém as informações/amostras de que eu preciso","missingTheInformationSamplesINeed","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-09-04 UTC."],[],[],null,["This document describes issues you may encounter in using Personalized Service Health and\nhow to resolve them.\n\nThe API is throwing a 403 error\n\nIf you access the API when it is not enabled, you will receive the following\nerror message: \n\n {\n \"error\": {\n \"code\": 403,\n \"message\": \"Service Health API has not been used in project \u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=\u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.\",\n \"status\": \"PERMISSION_DENIED\",\n \"details\": [\n {\n \"@type\": \"type.googleapis.com/google.rpc.Help\",\n \"links\": [\n {\n \"description\": \"Google developers console API activation\",\n \"url\": \"https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=\u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e\"\n }\n ]\n },\n {\n \"@type\": \"type.googleapis.com/google.rpc.ErrorInfo\",\n \"reason\": \"SERVICE_DISABLED\",\n \"domain\": \"googleapis.com\",\n \"metadata\": {\n \"consumer\": \"projects/\u003cvar class=\"readonly\" translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e\",\n \"service\": \"servicehealth.googleapis.com\"\n }\n }\n ]\n }\n }\n\nAn alert was not fired for a new incident\n\nPersonalized Service Health won't send a notification if an incident has a relevance of\n**Unknown**. Alternatively, your alert policy may be misconfigured.\n\nGive feedback, request features, or report issues\n\n1. Navigate to the **Help** button in the Google Cloud console global navigation bar.\n2. Select **Send feedback**.\n3. Write feedback, suggest features, or report an issue.\n4. (Optional) Include a screenshot.\n5. Select **Send**."]]
