ScoreSource(mapping=None, *, ignore_unknown_fields=False, **kwargs)A scorecard result may have multiple sets of scores from varying sources, one of which becomes the "main" answer above. A ScoreSource represents each individual set of scores.
.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields
Attributes |
|
|---|---|
| Name | Description |
source_type |
google.cloud.contact_center_insights_v1.types.QaScorecardResult.ScoreSource.SourceType
What created the score. |
score |
float
The overall numerical score of the result. This field is a member of oneof_ _score.
|
potential_score |
float
The maximum potential overall score of the scorecard. Any questions answered using na_value are excluded from this
calculation.
This field is a member of oneof_ _potential_score.
|
normalized_score |
float
The normalized score, which is the score divided by the potential score. This field is a member of oneof_ _normalized_score.
|
qa_tag_results |
MutableSequence[google.cloud.contact_center_insights_v1.types.QaScorecardResult.QaTagResult]
Collection of tags and their scores. |
Classes
SourceType
SourceType(value)What created the score.