RuntimeAnnotation(mapping=None, *, ignore_unknown_fields=False, **kwargs)
An annotation that was generated during the customer and agent interaction.
This message has oneof
_ fields (mutually exclusive fields).
For each oneof, at most one member field can be set at the same time.
Setting any member of the oneof automatically clears all other
members.
.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields
Attributes |
|
---|---|
Name | Description |
article_suggestion |
google.cloud.contact_center_insights_v1.types.ArticleSuggestionData
Agent Assist Article Suggestion data. This field is a member of oneof _ data .
|
faq_answer |
google.cloud.contact_center_insights_v1.types.FaqAnswerData
Agent Assist FAQ answer data. This field is a member of oneof _ data .
|
smart_reply |
google.cloud.contact_center_insights_v1.types.SmartReplyData
Agent Assist Smart Reply data. This field is a member of oneof _ data .
|
smart_compose_suggestion |
google.cloud.contact_center_insights_v1.types.SmartComposeSuggestionData
Agent Assist Smart Compose suggestion data. This field is a member of oneof _ data .
|
dialogflow_interaction |
google.cloud.contact_center_insights_v1.types.DialogflowInteractionData
Dialogflow interaction data. This field is a member of oneof _ data .
|
conversation_summarization_suggestion |
google.cloud.contact_center_insights_v1.types.ConversationSummarizationSuggestionData
Conversation summarization suggestion data. This field is a member of oneof _ data .
|
annotation_id |
str
The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation} |
create_time |
google.protobuf.timestamp_pb2.Timestamp
The time at which this annotation was created. |
start_boundary |
google.cloud.contact_center_insights_v1.types.AnnotationBoundary
The boundary in the conversation where the annotation starts, inclusive. |
end_boundary |
google.cloud.contact_center_insights_v1.types.AnnotationBoundary
The boundary in the conversation where the annotation ends, inclusive. |
answer_feedback |
google.cloud.contact_center_insights_v1.types.AnswerFeedback
The feedback that the customer has about the answer in data .
|