Class AnswerFeedback (0.3.1)

AnswerFeedback(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The feedback that the customer has about a certain answer in the conversation.

Attributes
Name	Description
`correctness_level`	`google.cloud.contact_center_insights_v1.types.AnswerFeedback.CorrectnessLevel` The correctness level of an answer.
`clicked`	`bool` Indicates whether an answer or item was clicked by the human agent.
`displayed`	`bool` Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.

Classes

CorrectnessLevel(value)

The correctness level of an answer.

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Last updated 2024-10-08 UTC.