CallAnnotation(mapping=None, *, ignore_unknown_fields=False, **kwargs)
A piece of metadata that applies to a window of a call.
Attributes | |
---|---|
Name | Description |
interruption_data |
google.cloud.contact_center_insights_v1.types.InterruptionData
Data specifying an interruption. |
sentiment_data |
google.cloud.contact_center_insights_v1.types.SentimentData
Data specifying sentiment. |
silence_data |
google.cloud.contact_center_insights_v1.types.SilenceData
Data specifying silence. |
hold_data |
google.cloud.contact_center_insights_v1.types.HoldData
Data specifying a hold. |
entity_mention_data |
google.cloud.contact_center_insights_v1.types.EntityMentionData
Data specifying an entity mention. |
intent_match_data |
google.cloud.contact_center_insights_v1.types.IntentMatchData
Data specifying an intent match. |
phrase_match_data |
google.cloud.contact_center_insights_v1.types.PhraseMatchData
Data specifying a phrase match. |
channel_tag |
int
The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated. |
annotation_start_boundary |
google.cloud.contact_center_insights_v1.types.AnnotationBoundary
The boundary in the conversation where the annotation starts, inclusive. |
annotation_end_boundary |
google.cloud.contact_center_insights_v1.types.AnnotationBoundary
The boundary in the conversation where the annotation ends, inclusive. |