Class FaqAnswerData (0.3.1)

FaqAnswerData(mapping=None, *, ignore_unknown_fields=False, **kwargs)

Agent Assist frequently-asked-question answer data.

Attributes
Name	Description
`answer`	`str` The piece of text from the `source` knowledge base document.
`confidence_score`	`float` The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
`question`	`str` The corresponding FAQ question.
`metadata`	`Sequence[google.cloud.contact_center_insights_v1.types.FaqAnswerData.MetadataEntry]` Map that contains metadata about the FAQ answer and the document that it originates from.
`query_record`	`str` Name of the query record. Format: projects/{project}/locations/{location}/queryRecords/{query_record}.
`source`	`str` The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.

Classes

MetadataEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)

The abstract base class for a message.

Parameters
Name	Description
`kwargs`	`dict` Keys and values corresponding to the fields of the message.
`mapping`	`Union[dict, .Message]` A dictionary or message to be used to determine the values for this message.
`ignore_unknown_fields`	`Optional(bool)` If True, do not raise errors for unknown fields. Only applied if `mapping` is a mapping type or there are keyword parameters.