Interface protos.google.cloud.contactcenterinsights.v1.AnalysisResult.ICallAnalysisMetadata (1.4.0)

Properties of a CallAnalysisMetadata.

Package

@google-cloud/contact-center-insights!

Properties

annotations

annotations?: (google.cloud.contactcenterinsights.v1.ICallAnnotation[]|null);

CallAnalysisMetadata annotations

Property Value
TypeDescription
(google.cloud.contactcenterinsights.v1.ICallAnnotation[]|null)

entities

entities?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IEntity }|null);

CallAnalysisMetadata entities

Property Value
TypeDescription
({ [k: string]: google.cloud.contactcenterinsights.v1.IEntity }|null)

intents

intents?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IIntent }|null);

CallAnalysisMetadata intents

Property Value
TypeDescription
({ [k: string]: google.cloud.contactcenterinsights.v1.IIntent }|null)

issueModelResult

issueModelResult?: (google.cloud.contactcenterinsights.v1.IIssueModelResult|null);

CallAnalysisMetadata issueModelResult

Property Value
TypeDescription
(google.cloud.contactcenterinsights.v1.IIssueModelResult|null)

phraseMatchers

phraseMatchers?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IPhraseMatchData }|null);

CallAnalysisMetadata phraseMatchers

Property Value
TypeDescription
({ [k: string]: google.cloud.contactcenterinsights.v1.IPhraseMatchData }|null)

sentiments

sentiments?: (google.cloud.contactcenterinsights.v1.IConversationLevelSentiment[]|null);

CallAnalysisMetadata sentiments

Property Value
TypeDescription
(google.cloud.contactcenterinsights.v1.IConversationLevelSentiment[]|null)