Properties of a CallAnalysisMetadata.
Package
@google-cloud/contact-center-insights!Properties
annotations
annotations?: (google.cloud.contactcenterinsights.v1.ICallAnnotation[]|null);
CallAnalysisMetadata annotations
Type | Description |
(google.cloud.contactcenterinsights.v1.ICallAnnotation[]|null) |
entities
entities?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IEntity }|null);
CallAnalysisMetadata entities
Type | Description |
({ [k: string]: google.cloud.contactcenterinsights.v1.IEntity }|null) |
intents
intents?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IIntent }|null);
CallAnalysisMetadata intents
Type | Description |
({ [k: string]: google.cloud.contactcenterinsights.v1.IIntent }|null) |
issueModelResult
issueModelResult?: (google.cloud.contactcenterinsights.v1.IIssueModelResult|null);
CallAnalysisMetadata issueModelResult
Type | Description |
(google.cloud.contactcenterinsights.v1.IIssueModelResult|null) |
phraseMatchers
phraseMatchers?: ({ [k: string]: google.cloud.contactcenterinsights.v1.IPhraseMatchData }|null);
CallAnalysisMetadata phraseMatchers
Type | Description |
({ [k: string]: google.cloud.contactcenterinsights.v1.IPhraseMatchData }|null) |
sentiments
sentiments?: (google.cloud.contactcenterinsights.v1.IConversationLevelSentiment[]|null);
CallAnalysisMetadata sentiments
Type | Description |
(google.cloud.contactcenterinsights.v1.IConversationLevelSentiment[]|null) |