Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Jika memerlukan dukungan saat menggunakan Google Cloud Marketplace, Anda dapat menggunakan
Partner Support Desk untuk meminta bantuan.
Meminta bantuan menggunakan Partner Support Desk
Jika Anda ingin meminta bantuan, selesaikan langkah-langkah berikut:
Buka halaman Ringkasan di Producer Portal.
Di halaman Ringkasan, klik Hubungi dukungan Marketplace untuk membuka
Partner Support Desk.
Gunakan Layanan Dukungan Partner untuk meminta bantuan yang Anda butuhkan, dan sertakan
kata "Marketplace" dalam deskripsi Anda.
Mendapatkan bantuan terkait cara mengakses Partner Support Desk
Jika Anda mengalami masalah saat mengakses Partner Support Desk, pastikan Anda memiliki akun
Partner Advantage. Jika Anda tidak memiliki akun Partner Advantage, isi
Formulir Pendaftaran Pengguna
untuk mendaftar. Setelah berhasil mendaftar dan menerima email
konfirmasi, coba akses Partner Support Desk lagi.
Jika Anda masih tidak dapat mengakses Partner Support Desk setelah berhasil
mendaftarkan akun Partner Advantage, gunakan
formulir publik untuk menghubungi
dukungan.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-11 UTC."],[],[],null,["# Request assistance with Google Cloud Marketplace\n\nIf you need support as you use Google Cloud Marketplace, you can use the\n[Partner Support Desk](https://g.co/cloud/psd-partner) to request\nassistance.\n\nRequest assistance by using the Partner Support Desk\n----------------------------------------------------\n\nIf you want to request assistance, complete the following steps:\n\n1. Visit the **Overview** page of Producer Portal.\n\n2. In the **Overview** page, click **Contact Marketplace support** to visit the\n Partner Support Desk.\n\n3. Use the Partner Support Desk to request the assistance you need, and include\n the word \"Marketplace\" in your description.\n\nGet help with accessing Partner Support Desk\n--------------------------------------------\n\nIf you're having trouble accessing Partner Support Desk, verify that you have a\n[Partner Advantage](/marketplace/docs/partners/get-started#requirements)\naccount. If you don't have a Partner Advantage account, fill out the\n[User Registration Form](https://www.partneradvantage.goog/GCPPRM/s/partnerselfregistration)\nto register. After you've successfully registered and received your confirmation\nemail, try to access Partner Support Desk again.\n\nIf you still can't access Partner Support Desk after you've successfully\nregistered your Partner Advantage account, use the\n[public form](https://partnersupport.cloud.google.com/public/contact) to contact\nsupport."]]
