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If you need support as you use Google Cloud Marketplace, you can use the
Partner Support Desk to request
assistance.
Request assistance by using the Partner Support Desk
If you want to request assistance, complete the following steps:
Visit the Overview page of Producer Portal.
In the Overview page, click Contact Marketplace support to visit the
Partner Support Desk.
Use the Partner Support Desk to request the assistance you need, and include
the word "Marketplace" in your description.
Get help with accessing Partner Support Desk
If you're having trouble accessing Partner Support Desk, verify that you have a
Partner Advantage
account. If you don't have a Partner Advantage account, fill out the
User Registration Form
to register. After you've successfully registered and received your confirmation
email, try to access Partner Support Desk again.
If you still can't access Partner Support Desk after you've successfully
registered your Partner Advantage account, use the
public form to contact
support.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Request assistance with Google Cloud Marketplace\n\nIf you need support as you use Google Cloud Marketplace, you can use the\n[Partner Support Desk](https://g.co/cloud/psd-partner) to request\nassistance.\n\nRequest assistance by using the Partner Support Desk\n----------------------------------------------------\n\nIf you want to request assistance, complete the following steps:\n\n1. Visit the **Overview** page of Producer Portal.\n\n2. In the **Overview** page, click **Contact Marketplace support** to visit the\n Partner Support Desk.\n\n3. Use the Partner Support Desk to request the assistance you need, and include\n the word \"Marketplace\" in your description.\n\nGet help with accessing Partner Support Desk\n--------------------------------------------\n\nIf you're having trouble accessing Partner Support Desk, verify that you have a\n[Partner Advantage](/marketplace/docs/partners/get-started#requirements)\naccount. If you don't have a Partner Advantage account, fill out the\n[User Registration Form](https://www.partneradvantage.goog/GCPPRM/s/partnerselfregistration)\nto register. After you've successfully registered and received your confirmation\nemail, try to access Partner Support Desk again.\n\nIf you still can't access Partner Support Desk after you've successfully\nregistered your Partner Advantage account, use the\n[public form](https://partnersupport.cloud.google.com/public/contact) to contact\nsupport."]]
