Get a Google support package
Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.
Where to file a report
| Type of request | Where to file a report |
|---|---|
| Billing issues | Billing support |
| Product feedback | To request feedback or support for BigQuery Engine for Apache Flink, send an email to flink-help-external@google.com. |
| Paid support | If you are a paid support customer, contact Google directly. |
| Documentation feedback, such as incorrect documentation, general feedback, and suggestions | Documentation feedback form |
| Report abuse | Abuse form |
File bugs or feature requests
To provide feedback about various issues, including bugs and feature requests, send an email to flink-help-external@google.com.
If you're reporting a bug or defect with BigQuery Engine for Apache Flink, include the following information with your request, if applicable:
- Steps to reproduce the problem
- The expected output and what you see instead
- The operating system you're using
- Any additional information
Production issues
If you have a paid support contract, contact Google directly.
You can file a production issue report for your application. Google reads these reports but cannot reply individually. Operational support for individual applications is not provided through the issue tracker.
Documentation feedback
If you run into issues while using the documentation, have general feedback, or want to make a suggestion, use the documentation feedback mechanism. From any page in the BigQuery Engine for Apache Flink documentation, click Send feedback. This link opens a feedback form. Provide the following information, if applicable:
- What URL are you reporting?
- What was inaccurate?
- General comments or suggestions
Your comments are reviewed by the BigQuery Engine for Apache Flink team.