Memulihkan upgrade yang gagal di Google Distributed Cloud
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Terkadang, Google Distributed Cloud dapat mengalami kondisi yang mengharuskan Anda memulai upgrade lagi, atau memperbaiki kondisi error untuk menyelesaikan upgrade dengan berhasil. Kondisi berikut dapat terjadi saat mengupgrade cluster. Coba selesaikan upgrade cluster seperti yang tercantum dalam kondisi.
Memulihkan upgrade cluster admin, hybrid, dan mandiri
Semua cluster admin, hybrid, dan mandiri diupgrade dengan perintah bmctl upgrade.
Jika upgrade Anda tidak berhasil diselesaikan, periksa kondisi berikut
dan coba upgrade lagi.
bmctl gagal mengurai file konfigurasi karena kesalahan. Perbaiki file config
dan jalankan kembali perintah.
bmctl gagal melakukan bootstrapping cluster sementara. Coba lagi perintah tersebut.
file log menunjukkan bahwa upgrade gagal dalam pemeriksaan awal. Perbaiki kondisi pra-penerbangan, atau paksa upgrade.
upgrade memerlukan waktu terlalu lama (lebih dari 30 menit) atau waktunya habis. Coba lagi perintah upgrade.
Jika upgrade Anda tidak berhasil diselesaikan, periksa kondisi berikut
dan coba upgrade lagi.
Pemeriksaan pra-cetak gagal. Periksa log pemeriksaan awal dan perbaiki error yang sesuai.
Anda mungkin perlu membuat resource kustom pra-penerbangan baru dengan mengikuti petunjuk ini
dan menerapkannya ke cluster. Pastikan pra-penerbangan yang dipicu berhasil, dan rekonsiliator cluster mengambil status lulus terbaru.
Langkah berikutnya
Jika Anda memerlukan bantuan tambahan, hubungi
Cloud Customer Care.
Anda juga dapat melihat bagian
Mendapatkan dukungan untuk mengetahui informasi selengkapnya tentang sumber dukungan, termasuk yang berikut:
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-09-01 UTC."],[],[],null,["Occasionally, Google Distributed Cloud may run into conditions where you need to\nstart an upgrade over again, or fix an error condition to complete the upgrade\nsuccessfully. The following conditions may occur when upgrading clusters. Try\nto complete the cluster upgrade as noted with the condition.\n\nRecover admin, hybrid, and standalone cluster upgrades\n\nAdmin, hybrid, and standalone clusters are all upgraded with the [`bmctl upgrade`\ncommand](/kubernetes-engine/distributed-cloud/bare-metal/docs/how-to/upgrade).\n\nIf your upgrade doesn't complete successfully, check the following conditions\nand try the upgrade again.\n\n- `bmctl` fails to parse the config file due to a mistake. Fix the config file and rerun the command.\n- `bmctl` fails to bootstrap the temporary cluster. Retry the command.\n- the log files indicate that the upgrade failed a [preflight check](/kubernetes-engine/distributed-cloud/bare-metal/docs/installing/preflight). Correct the preflight condition, or force the upgrade.\n- the upgrade took too long (more than 30 minutes) or timed out. Retry the upgrade command.\n\nRecover user cluster upgrades\n\nUser clusters are [upgraded from an associated admin cluster](/kubernetes-engine/distributed-cloud/bare-metal/docs/how-to/upgrade)\nwith the `kubectl apply` command.\n\nIf your upgrade doesn't complete successfully, check the following conditions\nand try the upgrade again.\n\n- Preflight check failed. Check the preflight check log and fix the corresponding error.\n- You may need to construct a new preflight custom resource [following these instructions](/kubernetes-engine/distributed-cloud/bare-metal/docs/installing/preflight#re-enabling_preflight_checks) and apply it to the cluster. Check that the triggered preflight passes, and that the cluster reconciler picks up the latest passing state.\n\nWhat's next\n\nIf you need additional assistance, reach out to\n\n[Cloud Customer Care](/support-hub).\nYou can also see\n[Getting support](/kubernetes-engine/distributed-cloud/bare-metal/docs/getting-support) for more information about support resources, including the following:\n\n- [Requirements](/kubernetes-engine/distributed-cloud/bare-metal/docs/getting-support#intro-support) for opening a support case.\n- [Tools](/kubernetes-engine/distributed-cloud/bare-metal/docs/getting-support#support-tools) to help you troubleshoot, such as your environment configuration, logs, and metrics.\n- Supported [components](/kubernetes-engine/distributed-cloud/bare-metal/docs/getting-support#what-we-support)."]]
