The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-09 UTC."],[[["This webpage provides reference documentation for the `Document.Types.KnowledgeType` enum in the Google Cloud Dialogflow v2 API, spanning multiple versions from 3.2.0 to the latest 4.26.0."],["The `KnowledgeType` enum defines the possible types of content within a document, which include `AgentFacingSmartReply`, `ArticleSuggestion`, `ExtractiveQa`, `Faq`, and `Unspecified`."],["Each listed version links to its respective documentation page for `Google.Cloud.Dialogflow.V2.Document.Types.KnowledgeType`, allowing users to access documentation specific to each version."],["The `Faq` type specifies that documents can include questions and answers, which can be in either HTML or CSV format, each with their own formatting rules to be properly parsed."],["The namespace of the code on this page is `Google.Cloud.Dialogflow.V2`, and it is found within the `Google.Cloud.Dialogflow.V2.dll` assembly."]]],[]]
