The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-09 UTC."],[[["This webpage provides reference documentation for the `Document.Types.KnowledgeType` enum in the Google Cloud Dialogflow v2 API, with version 4.26.0 being the latest."],["The content includes documentation for a range of versions, from 3.2.0 to 4.26.0, of the `KnowledgeType` enum."],["The `KnowledgeType` enum defines the type of document content, which includes options such as `AgentFacingSmartReply`, `ArticleSuggestion`, `ExtractiveQa`, `Faq`, and `Unspecified`."],["The documentation specifies the `Google.Cloud.Dialogflow.V2` namespace and the `Google.Cloud.Dialogflow.V2.dll` assembly for this enum."],["The documentation provides descriptions for each field within the `KnowledgeType` enum, detailing the characteristics and use cases of each type of knowledge content."]]],[]]
