The system's confidence score that this reply is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-17 UTC."],[[["The provided content details the `SmartReplyData` class within the Google Cloud Contact Center AI Insights v1 API, specifically focusing on version 2.9.0 and various other versions available."],["`SmartReplyData` is used for Agent Assist Smart Reply data, implementing several interfaces like `IMessage`, `IEquatable`, and `IDeepCloneable`, and is found in the namespace `Google.Cloud.ContactCenterInsights.V1`."],["Key properties of the `SmartReplyData` class include `ConfidenceScore`, which represents the system's certainty of the reply's relevance, `Metadata`, which is a map containing data about the Smart Reply, `QueryRecord` which contains the format for the answer record, and `Reply` which is the content of the reply itself."],["The content lists a range of versions for `SmartReplyData`, from version 1.0.0 up to 2.19.0 (latest), with links provided for each version, allowing users to access documentation for older iterations."],["The class also defines two constructors, `SmartReplyData()` and `SmartReplyData(SmartReplyData other)`, where the latter is a copy constructor taking another instance of `SmartReplyData`."]]],[]]
