The system's confidence score that this reply is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["This document provides reference information for the `SmartReplyData` class within the Google Cloud Contact Center AI Insights v1 API, specifically for .NET developers."],["The `SmartReplyData` class represents data for Agent Assist Smart Replies and implements several interfaces, including `IMessage`, `IEquatable`, `IDeepCloneable`, and `IBufferMessage`."],["The class offers several properties, such as `ConfidenceScore`, `Metadata`, `QueryRecord`, and `Reply`, that provide details about the smart reply, including the confidence level and the actual content of the suggested reply."],["This content also displays the different available versions of SmartReplyData, with version 2.19.0 being the most recent and 2.10.0 being the version that this documentation is for, along with various other versions, all the way down to 1.0.0."]]],[]]