Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Dapatkan paket dukungan Google
Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis. Untuk mengetahui informasi selengkapnya,
lihat Cloud Customer Care.
Mendapatkan dukungan dari komunitas
Ajukan pertanyaan di Stack Overflow
Ajukan pertanyaan tentang Dataproc di
Stack Overflow.
Gunakan tag google-cloud-dataproc untuk pertanyaan tentang
Dataproc. Tag ini tidak hanya menerima respons dari
komunitas Stack Overflow, tetapi juga dari engineer Google, yang memantau tag
dan menawarkan dukungan tidak resmi.
Membahas Dataproc
Bergabunglah dengan grup Google cloud-dataproc-discuss
untuk membahas Dataproc dan menerima pengumuman serta info terbaru Dataproc.
Lihat FAQ Cloud Dataproc untuk mengetahui pertanyaan dan jawaban umum tentang Dataproc.
Melaporkan bug atau mengajukan permintaan fitur
Kami menerima masukan Anda, yang dapat dikirim ke
dataproc-feedback@google.com.
Jika Anda melaporkan bug atau error, harap sertakan informasi berikut dalam pesan Anda:
Apa yang terjadi? Apa yang Anda harapkan terjadi?
Bagaimana cara mereproduksi masalah ini?
Berikan informasi tambahan.
Anda juga dapat menggunakan
Google Cloud IssueTracker
untuk menelusuri masalah Dataproc dan mengajukan bug atau permintaan fitur.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-22 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eYou can seek community support for Dataproc by asking questions on Stack Overflow using the \u003ccode\u003egoogle-cloud-dataproc\u003c/code\u003e tag or by joining the cloud-dataproc-discuss Google group.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community is available for Dataproc discussions, with a dedicated \u003ccode\u003e#dataproc\u003c/code\u003e channel.\u003c/p\u003e\n"],["\u003cp\u003eThe Cloud Dataproc FAQ provides answers to common questions about Dataproc.\u003c/p\u003e\n"],["\u003cp\u003eUsers can submit feedback, bugs, or feature requests by emailing dataproc-feedback@google.com or using the Google Cloud IssueTracker.\u003c/p\u003e\n"]]],[],null,["# Get support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as 24/7\ncoverage, phone support, and access to a technical support manager. For more information,\nsee [Cloud Customer Care](/support).\n\n\n| **To try a Dataproc [Private Preview](/products#product-launch-stages) feature:** You can contact your Google Cloud Sales representative to have your project(s) added to an allowlist for a specific feature.\n\n\u003cbr /\u003e\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Dataproc on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-dataproc).\nUse the tag `google-cloud-dataproc` for questions about\nDataproc. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Dataproc\n\nJoin the\n[cloud-dataproc-discuss](https://groups.google.com/forum/#!forum/cloud-dataproc-discuss)\nGoogle group to discuss Dataproc and receive\nDataproc announcements and updates.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nDataproc and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\nFor Dataproc, join the\n[`#dataproc`](https://googlecloud-community.slack.com/messages/C0EM2HHQS/)\nchannel.\n\n\nCheck the Cloud Dataproc FAQ\n----------------------------\n\nSee the [Cloud Dataproc FAQ](/dataproc/docs/resources/faq \"Cloud Dataproc FAQ\")\nfor common Dataproc questions and answers.\n\nFile bugs or feature requests\n-----------------------------\n\nWe welcome your feedback, which you can send to\n[dataproc-feedback@google.com](mailto:dataproc-feedback@google.com).\nIf you are reporting a bug or error, please include the following information in your message:\n\n- What happened? What did you expect to happen?\n- How can we reproduce the problem?\n- Please provide any additional information.\n\nYou can also use the\nGoogle Cloud [IssueTracker](/support/docs/issue-trackers#search_for_or_create_bugs_and_feature_requests_by_product)\nto search Dataproc issues and file a bug or feature request."]]