The CCAI Insights project wide settings. Use these settings to configure the behavior of Insights. View these settings with getsettings
and change the settings with updateSettings
.
JSON representation |
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{ "name": string, "createTime": string, "updateTime": string, "languageCode": string, "conversationTtl": string, "pubsubNotificationSettings": { string: string, ... }, "analysisConfig": { object ( |
Fields | |
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name |
Immutable. The resource name of the settings resource. Format: projects/{project}/locations/{location}/settings |
createTime |
Output only. The time at which the settings was created. A timestamp in RFC3339 UTC "Zulu" format, with nanosecond resolution and up to nine fractional digits. Examples: |
updateTime |
Output only. The time at which the settings were last updated. A timestamp in RFC3339 UTC "Zulu" format, with nanosecond resolution and up to nine fractional digits. Examples: |
languageCode |
A language code to be applied to each transcript segment unless the segment already specifies a language code. Language code defaults to "en-US" if it is neither specified on the segment nor here. |
conversationTtl |
The default TTL for newly-created conversations. If a conversation has a specified expiration, that value will be used instead. Changing this value will not change the expiration of existing conversations. Conversations with no expire time persist until they are deleted. A duration in seconds with up to nine fractional digits, ending with ' |
pubsubNotificationSettings |
A map that maps a notification trigger to a Pub/Sub topic. Each time a specified trigger occurs, Insights will notify the corresponding Pub/Sub topic. Keys are notification triggers. Supported keys are:
Values are Pub/Sub topics. The format of each Pub/Sub topic is: projects/{project}/topics/{topic} An object containing a list of |
analysisConfig |
Default analysis settings. |
enableCustomerAgentDetection |
Whether to enable customer-agent detection. If specified, then Insights will infer which speakers are customers and which are agents when a conversation is created. If a conversation specifies the roles of the speakers, then those roles will be used instead of the detection. |
redactionConfig |
Default DLP redaction resources to be applied while ingesting conversations. This applies to conversations ingested from the |
speechConfig |
Optional. Default Speech-to-Text resources to use while ingesting audio files. Optional, CCAI Insights will create a default if not provided. This applies to conversations ingested from the |
AnalysisConfig
Default configuration when creating Analyses in Insights.
JSON representation |
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{
"runtimeIntegrationAnalysisPercentage": number,
"uploadConversationAnalysisPercentage": number,
"smartHighlightCustomAgent": string,
"disableIssueModeling": boolean,
"annotatorSelector": {
object ( |
Fields | |
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runtimeIntegrationAnalysisPercentage |
Percentage of conversations created using Dialogflow runtime integration to analyze automatically, between [0, 100]. |
uploadConversationAnalysisPercentage |
Percentage of conversations created using the UploadConversation endpoint to analyze automatically, between [0, 100]. |
smartHighlightCustomAgent |
Unique ID of the custom Dialogflow agent that is used to produce Smart Highlights in addition to the default IDs. Format: projects/{projectId}/locations/{location}/agents/{agent} |
disableIssueModeling |
Whether to disable issue model inference during analysis. By default issue modeling will be included in analysis if there is an active issue model for the project. |
annotatorSelector |
To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run. |