[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[[["\u003cp\u003eThis page has moved, and the content is now located across multiple pages related to user and agent management.\u003c/p\u003e\n"],["\u003cp\u003eYou can find information on managing users, including adding, editing, activating, and deactivating them, in dedicated sections.\u003c/p\u003e\n"],["\u003cp\u003eThere are resources available for bulk user management and a specific API for bulk user actions.\u003c/p\u003e\n"],["\u003cp\u003eContent is available on agent alias, agent status, user roles, permissions, and team configuration.\u003c/p\u003e\n"]]],[],null,["# Redirect page\n\nThe page you are looking for has been moved. Try one of the following pages:\n\n- [Agent alias](/contact-center/ccai-platform/docs/agent-alias)\n\n- [Add, edit or view users](/contact-center/ccai-platform/docs/add-edit-user)\n\n- [Bulk user management API](/contact-center/ccai-platform/docs/bulk-user-management-api)\n\n- [Add, edit or view users](/contact-center/ccai-platform/docs/add-edit-user)\n\n- [Deactivate and activate users](/contact-center/ccai-platform/docs/user-deactivate-activate)\n\n- [Add and configure teams](/contact-center/ccai-platform/docs/add-configure-teams)\n\n- [Bulk user management](/contact-center/ccai-platform/docs/bulk-user-management)\n\n- [User roles and permissions](/contact-center/ccai-platform/docs/user-roles-permissions)\n\n- [Update agent status](/contact-center/ccai-platform/docs/agent-status-update)"]]
