Maintain Backup and DR agents on hosts

This page describes how to manage or upgrade the Backup and DR agent on a host.

The Backup and DR agent management tool allows you to uninstall or upgrade the Backup and DR agent on your hosts when new versions are available.

Upgrade Backup and DR agent

You can use the agent management tool to upgrade the Backup and DR agent on your hosts when new versions are available.

Use the following instructions to upgrade Backup and DR agent from agent management:

  1. In the management console, click the Manage drop-down menu and select Appliances.

  2. Select an appliance.

  3. Click Configure Appliance to open the Appliance Configuration page.

  4. Go to Configuration then Agent Management.

    In the Latest Available Agents section, you can see the available version while in the Discovered Hosts section, you can see the version of the agent currently installed on that host.

  5. From the Discovered Hosts section, select a host that you want to upgrade the agent for and click the plus sign (+). You can add multiple hosts one at a time.

  6. Click Upgrade.

  7. In the Agent Upgrade window, select Start Upgrade or Force Upgrade and then click Submit. A message appears that indicates the status of the upgrade. You can check the status of the Backup and DR agent from the Current status column.

Manage Backup and DR agent

You can use the agent management tool to manage the Backup and DR agent on your hosts.

Use the following instructions to manage Backup and DR agent from agent management:

  1. In the management console, click the Manage drop-down menu and select Appliances.

  2. Select an appliance.

  3. Click Configure Appliance to open the Appliance Configuration page.

  4. Go to Configuration and click Agent Management.

    The latest available Backup and DR agents with version and discovered hosts appears.

  5. From the discovered hosts section, select a host and click the plus sign (+) icon.

  6. Choose one of the options per host:

    • Abort: Abort agent upgrade in progress

    • Rescan: Rescan the host to detect current agent version

    • Remove: Remove the agent from the list. This doesn't uninstall the agent.

    • Uninstall: Uninstall the agent from the host.

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